Command Alkon TrackIt Integration Overview & Instructions

Tenna Integration with Command Alkon TrackIt

Enhance your fleet and workforce management with Tenna's integration with Command Alkon's TrackIt. This integration allows you to automate the assignment of operators to assets, ensuring accurate record-keeping and a more complete view of your fleet's operations.

💥Integrations is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at help@tenna.com or call 888.836.6269.

How the TrackIt Integration Works

The integration is driven by a trip end event reported by a Tenna tracker, such as a TennaFLEET or TennaCAM 2.0 device.

1. Trip End Event: When an asset's trip is completed, the Tenna tracker sends a signal to the Tenna platform.
2. API Call to TrackIt: In response to this event, Tenna automatically calls the TrackIt API to request Pre/Post Trip information.
3. Matching Equipment Records: Tenna uses the asset's fleet number to find the corresponding equipment record in TrackIt. The integration requires an exact match between the asset's fleet number in Tenna and the "interface number" in TrackIt.
4. Assigning an Operator: If the data returned from TrackIt includes shift information for an employee, Tenna attempts to locate a user or contact record with the same employee ID within the Tenna system.
5. Automated Assignment: If a matching user is found, that person is automatically set as the assignee for the asset, the recent trip, and any scorecard events generated during the trip.

This automated process eliminates the need for manual data entry and ensures that your records in both systems are consistently updated with the correct operator information.

Benefits of the TrackIt Integration

Improved Data Accuracy The integration automates the association of a driver to an asset, ensuring that trip data and scorecard events are accurately linked to the correct operator. This reduces human error and provides a reliable source of truth for your records.

Enhanced Visibility and Accountability By automatically assigning operators to assets, you gain a clearer picture of who is operating what, and when. This provides accountability for asset usage and operator performance, which is crucial for managing safety, productivity, and maintenance.

Streamlined Workflows The automated data exchange between Tenna and TrackIt reduces manual effort and frees up your team from the time-consuming task of manually assigning drivers to trips. This allows your dispatchers and fleet managers to focus on more critical tasks.

Comprehensive Business Intelligence The combined data from Tenna's real-time telematics and TrackIt's dispatch and workforce management capabilities gives you a more complete dataset for analysis. You can leverage this comprehensive business intelligence to make better decisions about asset utilization, operational efficiency, and overall fleet performance.

Setting Up the Integration

To get started with the Tenna integration with TrackIt, please reach out to your Account Manager.