OEM Integration: John Deere JDLink
Tenna Integration Instructions for John Deere JDLink.
💥Integrations is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.
JDLink Setup
NOTE:
- The user that enters their JDLink credentials in Tenna will only be able to integrate equipment data that they have access to within JDLink.
- The user must have an Equipment permission level of 2 or 3 in John Deere Team Manager.
- JDLink allows for a company to have multiple locations.
- 1
- Go to connections.deere.com and login with your credentials.
- 2
- Search for the "Tenna AEMP" application and authorize Tenna there.
NOTE: If The Tenna AEMP does not have the connect button visible, go to teammanager.deere.com and edit the user whose credentials are used in Organization Management.
Important! Users can be part of multiple organizations. If you are intending to integrate JDLink data from multiple organizations within your company, please ensure that the user credentials being entered in Tenna has access to all organizations in your JDLink Company.
Enabling the Integration within Tenna
NOTE: You must have a Power User identified and set up with a Tenna account to complete the following. If you are unsure who is a Power User in your organization please contact Tenna Customer Success at 888.836.6269. To add a new Power User or modify an existing user, see How to Create Users and Contacts (Desktop).
- 1
- Click on "Settings" on the top right.
- 2
- Click on the "Integrations" tab.
- 3
- Select "OEM" from the Integrations landing page.
- 4
- Click "Login" under John Deere.
- 5
- A dialog box will appear where you need to enter your login credentials.
Pro Tip! Make sure your browser does not block pop-up windows.
- 6
- If this is your first integration setup, a disclaimer acceptance window will pop up. Please review and click "Accept".
NOTE: After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.
- 7
- If the integration connects successfully, "Connection Online" will be shown on the screen.
- 8
- You will need to manually sync the OEM's asset to a Tenna asset by selecting "Fix Issues".
- 9
- Selecting the "Manage" button will allow you to view all synced assets and remove an asset's association to the OEM.
NOTE: For questions, reach out to the Tenna Integrations Department [email protected].