OEM Integration: Volvo CareTrack 2.0
Tenna Integration instructions for Volvo CareTrack AEMP 2.0.
Requesting API Credentials
- 1
- Send the following email to your Volvo Distributor and request to be forwarded to the ActiveCare Direct Customer Support ([email protected]).
Email Template
Hello,
We would like to request CareTrack API AEMP 2.0 access. Please create AEMP API 2.0 credentials so that we can access the telematics data for our machines. Please provide the following information:
IDP User ID
IDP Client Secret
x-gw-client-id
x-gw-client-secret
Scope
Please set the account in Full Production
Thank you,
[User's Full Name]
- 2
- You should receive an email back from your distributor with your API credentials.
It should include the following:
https://www.caretrackvolvo.com/caretrack/
| IDP User ID | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
| IDP Client Secret | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
| x-gw-client-id | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
| x-gw-client-secret | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
| Scope | XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX |
Enabling the Integration within Tenna
NOTE: You must have a Power User identified and set up with a Tenna account to complete the following. If you are unsure who is a Power User in your organization please contact Tenna Customer Success at 888.836.6269. To add a new Power User or modify an existing user, see How to Create Users and Contacts (Desktop).
- 1
- Click on "Settings" on the top right.
- 2
- Click on the "Integrations" tab.
- 3
- Select "OEM" from the Integrations landing page.
- 4
- Contact your Account Manager to enter your credentials.
NOTE: Your Tenna App ID and the API Key are the same.
- 5
- If this is your first integration setup, a disclaimer acceptance window will pop up. Please review and click "Accept".
NOTE: After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.
- 6
- If the integration connects successfully, "Connection Online" will be shown on the screen.
- 7
- Next, you will need to manually sync the OEM's asset to a Tenna asset by selecting "Fix Issues".
- 8
- Selecting the "Manage" button will allow you to view all synced assets and remove an asset's association to the OEM.
NOTE: For questions, reach out to the Tenna Integrations Department [email protected].