Equipment Rental Providers: United Rentals
Important! Connection to United Rentals API requires a request by the customer and approval by United Rentals. Tenna's connection to United Rentals API does not constitute a partnership with United Rentals.
Tenna Integration Instructions for United Rentals
Requesting United Rentals API Credentials:
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Send an email to United Rentals Managed Services Department requesting a meeting:
To: Dennis Cummins [email protected]
Body:
Hello Dennis,
[Your Company Name] is a customer of Tenna's and we are interested in connecting our United Rentals equipment to Tenna. Could we receive AEMP API credentials for our organization in order to do this?
[Your Company Name & Your Company United Rentals account number]
- User First and Last Name: [User's Full Name]
- Email Address: [User's Email Address]
- Cell Phone: [User's Cell Phone] (for password authentication)
Please send a meeting invite to me and Tenna's integration representative ([email protected]).
Thank you,
[Your full name]
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United Rentals will setup an initial meeting to review requirements and expected results.
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After this initial meeting, if approved, UR will send out a Mutual Confidentiality Agreement (NDA) to be signed by your company.
This document should be reviewed by your legal team and signed by the appropriate contact at your company. Once signed, please forward the signed agreement to [email protected] for Tenna signature.
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Tenna will sign the NDA and return to United Rental for their approvals.
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Tenna will setup a kickoff call with you, United Rental contacts, and Tenna integrations representative ([email protected]).
This meeting is to engage the UR technical team to setup the integration and provide details concerning the credentials. An email will be sent with the username & password, missing the last 4 digits. These may be received by phone or SMS text.
Enabling the Integration in Tenna:
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Power User: Log in to Tenna.
Important! Only a Power User can establish the integration in Tenna.
For help identifying a Tenna Power User, contact Tenna Customer Success at (833) 50-TENNA.
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Click on Settings in the top right of Global Navigation.
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Click on the Integrations tab.
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Select Equipment Rental Providers from the Integrations landing page.
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Enter the API credentials provided by United Rentals.
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If this is your first integration setup, a Disclaimer acceptance window will open.
Please review and when finished, click Accept. Note: After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.
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If the integration connects successfully, Connection Online will be shown on the screen.
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Next, you will need to manually sync the OEM's asset to a Tenna asset by selecting Fix Issues.
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Selecting the Manage button will allow you to view all synced assets and remove an asset's association to the OEM.