OEM Integration: JCB
The JCB integration allows Tenna to support integration with JCB equipment. It enables the seamless connection between Tenna's platform and Takeuchi machines, providing enhanced asset management capabilities.
š„Integrations is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.
Requesting API Credentials
- 1
- Request API Credentials.
Request the authentication details from the JCB LiveLink team by emailing them at [email protected]. They will require details of your current LiveLink username and the tenancy that you require AEMP access to.
To request, use the email template below:
Email Template
āHello,
We would like to request JCB Livelink API AEMP 2.0 access (ISO 15143-3). Please create AEMP 2.0 credentials so that we can access the telematics data for our machines. Please provide the following:
Ā· Client ID and Client secret required
Ā· AEMP 2.0 username and password
Please set the account in Full Production.
Thank you,
[User's Full Name]
Livelink Username: [Your Livelink username]ā
- 2
- Receive API Credentials.
Users should receive an email reply from JCB with credentials. The credentials will look like the example below:
| Client ID | XXXXXXXXXX |
| Client Secret | XXXXXXXXXXXXXXXXXX |
| AEMP API 2.0 | Username [email protected] |
| AEMP API 2.0 | Password xxxxxxxxxxxx |
Enabling the Integration within Tenna
NOTE: You must have a Power User identified and set up with a Tenna account to complete the following. If you are unsure who is a Power User in your organization please contact Tenna Customer Success at 888.836.6269. To add a new Power User or modify an existing user, see How to Create Users and Contacts (Desktop).
- 1
- Click on the "Settings" button located at the top of your screen.
- 2
- Click on the "Integrations" tab.
- 3
- Select the "OEM" tile from the Integrations landing page.
- 4
- Enter your credentials provided by the JCB LiveLink team and click "Sync".
- 5
- If this is your first integration setup, a disclaimer acceptance window will open. Please review and click "Accept".
NOTE: After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.
- 6
- If the integration connects successfully, "Connection Online" will be shown on the screen.
- 7
- For assets that did not automatically sync from the PIN number provided on the asset, manually sync the OEM's asset to a Tenna asset by selecting "Fix Issues".
- 8
- Clik the "Manage" button to view all synced assets and remove an asset's association to the OEM.
NOTE: For questions, reach out to the Tenna Integrations Department [email protected].