Bobcat Integration Instructions & Requirements

The Bobcat integration allows Tenna to support integration with Bobcat equipment. It enables the seamless connection between Tenna's platform and Bobcat machines, providing enhanced asset management capabilities.

💥Integrations is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at help@tenna.com or call 888.836.6269.

In this article:

Requesting API Credentials

Enabling the Integration within Tenna

Requesting API Credentials

1: Request authentication details from the Bobcat team using the below email template.

Email Template

Hello,

We would like to request Bobcat API AEMP 2.0 access (ISO 15143-3). Please create AEMP 2.0 credentials so that we can access the telematics data for our machines. Please provide the following:

Client_id
Client_secret

Please set the account in Full Production.

Thank you,

[User's Full Name]

2: You should receive an email back from Bobcat with your credentials.

It should include the following:

Client ID	XXXXXXXXXXXXXXXXXXXX (20 characters)
Client Secret	XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (64 characters)

Enabling the Integration within Tenna

NOTE: You must have a Power User identified and set up with a Tenna account to complete the following. If you are unsure who is a Power User in your organization please contact Tenna Customer Success at 888.836.6269. To add a new Power User or modify an existing user, see How to Create Users and Contacts (Desktop).

1: Click on "Settings" on the top right.

2: Click on the "Integrations" tab.

3: Select the "OEM" tile from the Integrations landing page.

4: Enter the API credentials provided and click "Sync".

5: If this is your first integration setup, a disclaimer acceptance window will pop up. Please review and click "Accept".

NOTE: After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.

6: If the integration connects successfully, "Connection Online" will be shown on the screen.

7: Next, you will need to manually sync the OEM's asset to a Tenna asset by selecting Asset Mapping of any assets that did not automatically sync from the PIN number provided on the asset.

8: Selecting the Manage button will allow you to view all synced assets and remove an asset's association to the OEM.

NOTE: If an asset is disassociated from an OEM integration and later reassociated, the system will record the next OEM data sync as an Initial OEM Sync. The user shown with the initial OEM Sync is the user who reassociated or remapped the asset to the OEM integration. This is expected behavior, even if the asset was previously associated with the same OEM integration.

NOTE: Please contact Tenna Customer Success at (833) 50-TENNA with any questions or for troubleshooting.

Bobcat Integration Instructions & Requirements

Requesting API Credentials

Request authentication details from the Bobcat team using the below email template.

You should receive an email back from Bobcat with your credentials.

Enabling the Integration within Tenna

Click on "Settings" on the top right.

Click on the "Integrations" tab.

Select the "OEM" tile from the Integrations landing page.

Enter the API credentials provided and click "Sync".

If this is your first integration setup, a disclaimer acceptance window will pop up. Please review and click "Accept".

If the integration connects successfully, "Connection Online" will be shown on the screen.

Next, you will need to manually sync the OEM's asset to a Tenna asset by selecting Asset Mapping of any assets that did not automatically sync from the PIN number provided on the asset.

Selecting the Manage button will allow you to view all synced assets and remove an asset's association to the OEM.