How to View TennaCAM 2.0 Footage (Desktop)
This article gives instructions on the various ways to access videos from your TennaCAM 2.0 Fleet or Heavy Equipment camera system, including viewing the associated trip (if applicable), downloading the video, and creating a custom video request.
In this article:
How to View Camera Event Videos
There are a few ways you can access camera footage:
- From the Videos Page in the left-side navigation menu
- From Asset Details Page for an Asset with installed TennaCAM 2.0
- Map View Tile (LIVE view!)
- Trips Tile
- Safety and Compliance Tile
Pro Tip! The Videos Page is best for searching, filtering and viewing all videos from all TennaCAM 2.0 cameras installed in your fleet. The Asset Details Page is best for searching, filtering and viewing all videos for that specific Asset.
From the Videos Page
The Videos page shows all TennaCAM 2.0 event videos in a card or grid view. These videos will come from any installed and verified TennaCAM 2.0 Fleet and/or Heavy Equipment cameras.
Permission Requirements: Users with Safety & Compliance > TennaCAM Manage Cameras and TennaCAM Videos permissions enabled can access this page. This feature is also controlled by Data Access Control.
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Select Videos on the left side navigation bar.
Use the following to narrow your search:
Select the Card/Grid View drop down to select how you would like to view the event videos.
Pro Tip! Select the “pin” icon to select which view you would like to see by default.
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Select the Date drop down to select to sort the event videos by Newest or Oldest.
Pro Tip! Select the “pin” icon to select which sort you would like to see by default.
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Select the Gear icon on the far right of the screen to open the video page Settings.
From here, you can select the toggle to Show or Hide Pending Videos. When enabled, videos where media has been requested but not yet received are included in results.
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Select the filters icon on the far right of the page to open the Event Video Filters.
From here, you can filter the events page by:
- Event Date (Start and End date)
- Event Type: Users may select multiple Event Type
- Fleet No
- Asset Name
- Designation
- Asset Category
- Asset Organization
Pro Tip! Utilize the Save to My Filters button to save regularly used filters for future and easier use.
View Video
In Card View
Each card shows a thumbnail of the video, a tag with the event type, Asset Name and Fleet No., and date/timestamp.
Pro Tip! Trip events are noted in the blue tags on the thumbnails in Card View. Purple tags are shown for Driver Event and requested Custom Event videos.
Hover over the three bubbles icon to see the category for the asset.
Select the three dots icon in the event video’s card to open the More Menu. From there, users may View Video, View Trip, or Download Video.
Clicking the thumbnail of the video in Card View OR selecting “View Video” in the drop-down menu will open the video viewing window.
In Grid View
Click the video icon next to the event to open the video viewing window.
Pro Tip! Use the icons in the video player to toggle between camera sources (driver-facing, road-facing, and any auxiliary views), download the video, or view in full screen.
View Trip
Selecting View Trip from the drop-down menu will take you to the Trip Details page for the trip associated with the event video.
Note: This is only available if the event video is associated with a Trip. Videos that are not associated with a Trip may be from a driver button press event or parking mode video.
Download a Video
Select Download Video in the drop-down menu to download an MP4 file of the video.
Permission Requirements: This option will only show for Power Users or if the user has the TennaCAM Manage Cameras permissions enabled. This feature is also controlled by Data Access Control.
1. Once you have selected to download the video, you will see a pop-up confirming that the video is downloading in your browser.
2. Your browser may ask to Allow for downloading the video.
Important! If you do not see the video downloading, check your browser settings to ensure you allow files to download.
3. Select the Downloads icon in your browser to open the file and save where you prefer.
From the Asset Details Page
For assets that have an installed TennaCAM 2.0, you can view footage from their Asset Details page via the Trips, Map View, or Safety and Compliance tiles.
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Select Assets on the left side navigation bar.
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If the asset is running and the TennaCAM 2.0 is online, select the camera icon to view live footage in the Map View tile.
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Select the source dropdown in the live footage stream to toggle between Road Facing and Driver Facing streams.
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Select the Trips tile in the Asset Details page and select View Videos.
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Select the Safety & Compliance tile from the Asset Details page.
Select the Safety Camera tab on the right side of the screen.
From here, you will see a list of camera events for that asset, including timestamp, event type, duration and footage link.
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Search, filter, sort and export the results.
- Use the date range drop down on the left side to select a date range up to 90 days.
- Select the Columns button on the right side of the grid to toggle columns on and off or filter your search.
- Select the three column fit option buttons on top right of the grid to organize the columns size based on your preference.
- Select the Export button on top right of the grid to export the report.
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Select the camera icon next to the event to view the footage.
How to Create a Custom Video Request
A Custom Video Request can be used when the need for a non-event related video clip is required. This function sends the request to the vehicle or vehicles specified. When network connectivity is available, the vehicle will then upload the requested video to the Event Clips & Cloud Storage page for viewing or download.
From Videos Page
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Click the Request Video button in the upper right corner of the Videos page.
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Select an Asset by searching Fleet No or Asset Name. Select a date, request start time, and request duration.
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Click Request Video.
You will see a confirmation notification in the bottom right corner that your request has been submitted.
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To view requested Custom Event Videos, select Custom Event Video in the Event Type filters.
From Asset Details Page
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Select an Asset to navigate to the Asset Details page.
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Select the Trips tab.
Toggle to Grid View.
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Select the "eye" icon to select a specific trip.
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Scroll down to below the Map and select "Request Video Event".
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A modal will open allowing you to select a time from within the trip and the Video Duration.
The Request Start Date must be within the Trip range (between Trip Start and Trip End).
The Request Start Time must be within your Trip range + 1 hour.
Once completed, select “Request Video.”
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Wait to view your custom video.
The request will appear in the grid. Once the camera comes online and has sufficient cellular service the video will download and appear in the Video grid.
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Once ready, view your custom video.
The video can be viewed under the Trip Details > Video tab.
The video can also be viewed under Asset Details > Safety and Compliance > Safety Camera tab.
