How to Change Your Password (Desktop)
NOTE: If your company is using a Single Sign-On (SSO) provider with Tenna, then your password is managed through your company, not Tenna. If you are not sure if your company is using Single Sign-On, contact your system administrator or your Tenna Customer Success representative.
Important! Tenna does not recommend sharing your password with anyone. If you have shared a login with another person, we recommend that the person is created as a user and that you change your password to restrict access from other users.
- 1
- Log in to Tenna on your desktop.
NOTE: Your password can only be changed on a desktop, not in the Tenna App.
- 2
- Click the orange circle with your initials (or profile picture, if enabled) on the left side navigation bar.
- 3
- Select the "Password" tab.
- 4
- Enter a new password in the "Change your password" fields.
NOTE: Your password must:
- be longer than 8 characters
- be shorter than 255 characters
- have at least one uppercase letter
- have at least one lowercase letter
- have at least one number
- have at least one special character
- 5
- Click "Update Password".
