How to Change Your Password (Desktop)
NOTE: If your company is using a single sign-on (SSO) provider with Tenna, then your password is managed through your company, not Tenna. If you are not sure if your company is using single sign-on, contact your system administrator or your Tenna customer success representative.
Important! Tenna does not recommend sharing your password with anyone. If you have shared a login with another person, we recommend that the person is created as a user and that you change your password to restrict access from other users.
- 1
-
Login to Tenna on your desktop or laptop computer.
- 2
-
Select the orange circle with your initials in the top left (or avatar/profile picture if enabled)
- 3
-
Select the Password tab.
- 4
-
In the Change your Password window, submit a new password.
NOTE:
Your password must:
- be longer than 8 characters
- have at least one uppercase character.
- have at least one number
- have at least one special character
- 5
-
Select Update Password.