How to Configure Utilization For Non-Tracked Assets (App)
Tenna allows you to track asset utilization on assets that no longer have trackers. This article gives instructions for making manual hour adjustments in the Tenna App.
Permission Requirements:
- Users with "Asset Utilization" permission can view the Utilization feature, Asset Utilization Report, and the Utilization tab on the Asset Details page.
- Users with "View Asset Hours" permission turned on with edit checked are able to update the asset hours.
Overview and FAQs
You can calculate utilization for an asset without a Tenna tracker by manually maintaining its meter and run-time data (for example, by entering hours in the Tenna App).
Important! In order to generate the initial entries for utilization, there must have been a valid trip and a verified tracker install (Day Zero) for the asset at some point.
After day zero, utilization is processed from trips or manual adjustment if there is a rule associated with the asset.
Those hours will:
- Roll into Asset Utilization (how much the asset was operated in total)
- Respect the asset’s assigned Utilization Rule (including Work Hours per Day)
Important!
- You cannot get Site Utilization for non‑tracked assets, because there is no geofence/position data to attribute hours to specific sites.
- You also won’t get precision on things like idle vs. working time unless that comes from a compatible telematics source.
Pro Tip! While it is possible to update an untracked asset in the Tenna app, adding a tracker to your asset is encouraged and necessary for additional automation and functionality and to incorporate each asset fully into the platform.
How to Manually Adjust Hours in Tenna App
- 1
- Navigate to the Asset Details page in the Tenna app.
See How to Search, View and Filter Assets (App) for instructions on manually finding an asset on the app.
NOTE:
If the asset does not already exist, see How to Create an Asset (App) for details on creating an asset using the Tenna App.
- 2
- Select the Hours/Miles tab from the asset details page.
Pro Tip! You can view utilization for the non-tracked asset on this page.
- 3
- Click into the Hours field and enter the number of hours you want to attach to the asset.
Once complete, click "Done" on the top right side of the keypad.
- 4
- Click "Save".
- 5
- Click "Close".
Hours are updated.
NOTE:
If the hours entered are less than the current hours on the asset, an error screen will appear and the hours will automatically return to the number of hours prior to the attempted update.
If hours need to be adjusted lower, they can be adjusted on the web version of the Tenna platform by editing the asset. See How to Create, Edit, and Delete an Asset (Desktop) for more information.
