Tracker Verification Report (Desktop)

What: The Tracker Verification Report shows all trackers that have not completed the verification process.

Tracker Verification allows you to ensure each tracker is functioning properly at the time of installation, so you know data is flowing accurately from the tracker to the associated asset data files in your Tenna account. A user must verify a tracker before it can be considered "online" and begin reporting data. All trackers, except QR tags and labels, must be verified after installation. View Tracker Verification Overview for more information.

Who: Any user with the Tracker Installation Verification permission can verify trackers after they were installed on assets.

NOTE: If Data Access Control is enabled, users will only be able to verify trackers for assets that they have data access to. See Data Access Control Overview for more details.

NOTE: Tracker Verification is only available for Tenna Trackers. Assets that have OEM Telematics and Tenna Integrations are not eligible.

How to Access the Tracker Verification Report

1

Select Trackers on the left side navigation.

Trackers Tab in Left Side Navigation Bar
2

The Tracker Verification tab is the default screen shown in the Trackers feature.

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You can also access these tabs from the Reports feature.

1

Select Reports on the left side navigation.

Reports tab in Left Side Navigation
2

Scroll down to the Trackers section of the Reports page.

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3

Select the eye icon next to the Tracker Verification report.

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The following data is available in the Tracker Verification tab:

  • Tracker Status: See Tracker Status Report for more information
  • Asset Details: All pertinent details for the asset the tracker is associated with: Fleet No., Asset Name, Major Category, etc. (See Asset Details Overview (Desktop) for more information)
  • Tracker Type: official Tenna tracker type (TennaFLEET, TennaBLE, etc.)
  • GPS Lock: If the tracker has a lat, long value in this column, it means it has established a solid connection with multiple GPS satellites and is able to accurately determine it’s location. The lat, long value is the coordinates from that connection. This field will show N/A if there are not enough satellites visible.
  • Installer: Full name of installer
  • Installation Date/Time: Date and time installation was complete

Tracker Verification Actions

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How to Verify a Tracker

Eye Icon: This means that the tracker has received the minimum data required to approve the install and the verifier can follow through with the Tracker Verification process.

Eye icon with slash through it: Means that data is still missing and you can not continue with verification yet.

Eye icon with slash through it examples

Review Tracker Verification Overview for troubleshooting information.

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