How to View Live Trips Overview & FAQ
What: Live Trip Preview allows you to follow the path of an asset’s current trip in progress via a live map. Live Trip Preview will only be available for asset’s with one of the below installed and verified trackers that is currently running.
Trackers: TennaFLEET, TennaFLEET II, TennaCAM, TennaCAM 2.0, TennaMINI Plug-In, TennaCANbus
Who: Users with the Maps permission enabled can view Live Trip Preview
How to View Live Trips
There are multiple ways to view Live Trips In Tenna:
- From Assets (List View, Grid View, Group View or Map View)
- From Asset Details
- From Maps>Live View
- From Maps>Master Map (View Master Maps Overview article)
From Assets (List View, Grid View, Group View, or Map View)
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Select Assets from the left side navigation.
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Find a live/running asset.
From List View or Group View, select an asset that shows a green "running" icon or "Live" icon.
Selecting the Live view (arrow) icon will open the Live View Preview modal.
From Grid View, select an asset that has a “Live View” arrow icon in the Actions column.
Selecting the Live View icon will take you straight to the Live View
From Map View, select the filter button on the right side of the map and select Tags > Running > Apply Filters.
Click within the map to find the asset you would like to track.
Select the eye icon to go to Asset Details for that asset.
Skip to From the Asset Details Page instructions.
From Maps > Live View
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Select Maps from the left side navigation.
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Select the Live View tab.
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From the Live Asset List, select the toggle next to the asset you would like to see on the map.
This list will only show assets that are currently running.
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Select the green icon for the asset and then select the eye icon to open Asset Details Page.
From Asset Details Page
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From the Asset Details Page, select the Map View tab.
The Map View tab will be flashing green if the Trip is live.
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To view the Live Trip, select the Show Trip Path button in the bottom left.
Live Trip Preview Features and Actions
A. Live Video Stream
Selecting the orange television icon will open the live video stream (if available). This is for TennaCAM 2.0 only.
B. Current Trip Overview
When you select "Show Trip Path", the Current Trip Overview window will open. This window includes:
- Current duration timestamp (length of the trip thus far in xxH xxM xxS)
- Trip start details (next to the A point icon): Start date, start time, starting location’s address
C. Follow vs Overview
- Selecting Follow will move the map to follow and center the most recent point on the map.
- Selecting Overview will zoom out the map so that you can see the entire trip path so far.
D. Running Address, direction and last update
Speed is only shown for categories: Vehicles / Trucks
E. Path Point
The points on the map are generated from each Location Update during the trip. Selecting the point on the map will open the Location Update and provide more data: Time, Date, Location and Speed
F. PTO Event
Points on the map will show a PTO event icon (purple) if PTO was engaged during that Location Update.
G. Idle Event
Points on the map will show an Idle event icon (yellow) if the vehicle was idling during that Location Update.
H. Speed
The speed limit recorded in the top right corner of the Live Trip view is the asset’s most recent speed from the last Location Update. To view historical speeds, you can click on the individual GPS path points.
Note: If latest location update does not include a valid speed value, then the last valid speed shall be shown (e.g., if the asset had reported 75mph which was shown on live view and the subsequent location update comes with a null speed, then 75mph shall remain shown).
I. Misc. Actions
- Line Type: Snap to Route Line (disabled) vs GPS Location Line (on or off)
- Tracker Insights
- View in Full Screen
Frequently Asked Questions
What happens when the trip ends?
When the Trip ends (asset is turned off), Live Trip Preview will no longer be available. You can view past completed trips in the Trips Report or Trip Finder.
Does Live Trip Preview show trip events like harsh braking, acceleration, etc?
No, the Live Trip Preview will not show trip events.
Why is there a pause in Location Updates for an asset I know is running?
Sometimes, the asset may not record a location update, even when it is running, because of various reasons like poor connectivity, wiring issues, etc. To troubleshoot your tracker, view Tracker Troubleshooting Guide .