Release Notes: August 18, 2023
Important! Make sure you update your Tenna App and refresh the Tenna window in your browser to see all of the below new products and enhancements.
All of the below new products and features are covered live in our most recent Live Launch! Watch the recording.
In this article:
New Products
TennaCANbus + AEMP
Combine the power of Tenna's CANbus Tracker with your existing OEM AEMP subscription.
You can now have the best of both worlds--- accurate, rich, live data from a Tenna tracker and exclusive data from your OEM--- with our new TennaCANbus + AEMP product.
Compliment the real time data capabilities of Tenna's CANbus tracker (including fuel burn, idle time, PTO, and DTCs) with data on Fault Codes provided by your OEM's subscription*.
- Requires customer credentials to OEM portals/services.
- Also works on Tenna mobile app.
Add your OEM subscription to power your assets' Secondary Telematics.
Assets with primary Telematics of Tenna--- designed for Tenna Trackers--- now support Secondary Telematics from OEMs.
Get full coverage by combining the Tenna trackers with your OEM subscription:
- Live data from Tenna Trackers
- CANbus data from Tenna Tracker including Fuel, Idle Fuel, PTO, Idle Time, DTCs and more (if available and provided by the asset)
- Fault Codes reported by your OEM's subscription*.
- Tracker Status and Health for both Tenna Trackers and your OEM subscription (via Tenna's AEMP integration).
NOTE: Depending on your OEM and subscription level, Fault Codes may not be available. Ensure that you have the appropriate OEM subscription that reports Fault Codes prior to purchasing TennaCANbus + AEMP.
Also note, United Rentals AEMP feed typically does not report fault codes, regardless of subscription level.
TennaCANbus StormBox
The StormBox allows for the TennaCANbus tracker to be installed outside of an enclosed cabin. It is designed not to interfere with cellular signals and to withstand harsh environmental conditions.
- IP68
- Easy installation
- Rugged casing
TennaCAM 2.0 Auxiliary Camera
Introducing the TennaCAM 2.0 Auxiliary Camera – the third channel accessory to your TennaCAM 2.0 that provides an additional viewing angle of the vehicle’s operation and surroundings. Between theft, rising fuel prices, and the increasing need for more efficiency, rear cameras to monitor loads and actions are becoming more essential.
Pairing it with an additional accessory monitor provides a convenient, in-cabin view of all three TennaCAM 2.0 channels for even safer operation of the vehicle.
Learn More: TennaCAM 2.0 Auxiliary Camera Overview and FAQ
Live Trip Preview
You no longer have to wait for a completed trip to see where a live vehicle has been! Live Trip Preview allows users to see a live view of a vehicle’s trip path on the map, along with details like date, time, duration, speed, and idle or PTO events.
Learn More: How to View Live Trips Overview and FAQ
Enhancements
Tracker Health Enhancements
NEW! Offline Reason Capture
Take the guessing out of offline trackers! Tracker Details will now identify possible reasons why your tracker may have gone offline, like poor cellular coverage, installation or wiring issues, tracker unplugged, etc.
These possible reasons are now included in your Tracker Offline notifications. Utilize the Tracker Troubleshooting Guide to remedy the issue on your own or know when to call us for help.
NEW! User Certification
Ensure each installation is done properly with Tenna’s User Certification status. Our Customer Success team can train your mechanics while on site during implementation or virtually for remote installations. Once complete and verified by a Tenna Admin, certified mechanics will display a shiny Tenna badge next to their username.
The Tracker Status grid will now have columns for the installer’s certification status, who they were certified by, and when.
NEW! Tracker Warranty Tracking
We've got you covered. Easily keep track of your trackers' limited warranty dates. See the Warranty End Date on the Tracker Status Report and the Tracker Details page.
NOTE: The blue warranty badge will only show in the header if the Tracker is still in warranty. The warranty end date in General Info will be yellow if the tracker is out of warranty.
To learn more about Tenna Warranty, click here.
Custom Inspections Enhancements
Based on customer feedback, we have implemented the following enhancements to Custom Inspections:
Geofence Enter/Exit and Site Change Notifications (in Tenna and Tenna App) will now include any inspections assigned to that asset at the time of the triggered event (i.e., asset enters a geofence, asset exits a geofence, asset’s site is changed).
Notifications get sent to the appropriate recipients, including Site Managers, PMs, and others, so they can make sure to inspected equipment coming onto their sites.
Missed Inspections Grid will now include the asset’s physical site name and number at the time of a missed inspection. Users can also search, sort and filter by site name in the grid. This is helpful particularly for our customers working as subcontractors, or for general contractors, that require inspection reports.
View Inspections and Missed Inspections in more places! Grid enhancements on Site Details and Asset Details pages:
- Site Details Page
- Under the Sites Details > Safety & Compliance tab, we have added Missed Inspections, Inspection Reports, and Inspection Assets
- When viewing any site, if the assets currently assigned to that site have inspections assigned, previous inspection reports, or missed inspections, those records will appear on these pages.
- Asset Details Page
- Similarly, when viewing the Asset detail page, you will now find the associated missed inspections and inspection reports for the asset under the Safety & Compliance tab.
Premium License Call to Action
- Users on accounts that have not yet purchased the Custom Inspections license will now see a call to action to upgrade.
- Hover over the 'Create Inspection Form' button to see a message with a link to "Learn More." The CTA will direct them to the Tenna Inspections web page where they can learn more and request a demo.
Improved Inspection Report Signature
- The inspector's signature is now presented in the way you would find on traditional paper forms.
- Contains the image of the signature submitted by the inspection submitter on the Tenna Mobile app, the user's printed name, and the date it was submitted.
- Signature appears on the Inspection Report Detail page and on the print view.
Maintenance Enhancements
DTC & Fault Code grids in Asset Details
New actions:
- Create Maintenance Request directly
- Acknowledge action (bulk action)
Also updated within the Safety & Compliance feature. Previously filtered by dates, now paginated lists, popovers for asset images and category icons, new actions for acknowledge and create new maintenance request.
Benefits:
- See all your DTCs and Fault Codes at the Asset, Site, or Account level.
- Take action faster with the new Create Maintenance Request action
Preventative Maintenance Services are now filtered!
Now showing multiple tabs for preventative maintenance.
- Upcoming: Services that have not been triggered yet
- Once trigger is hit and the maintenance request is created, the PM line item will move from the Upcoming tab and to Open tab.
- Open: Triggered services that have not yet been completed (shows overdue activity, sorted by most overdue, date triggered, etc.)
- Miles at Requested / Hours at Requested (stamped when the maintenance request is created)
- Edit, Resolve, Decline, from the actions column.
- Completed: Will show ALL resolved maintenance requests from preventative maintenance schedule
Additional Preventative Maintenance grid enhancements:
- Pin a tab for a default view for your convenience.
- PM Services will move between tabs as they are triggered and completed.
- Summary of field notes in Maintenance Request for PMs enhanced.
- Option to Resolve Additional Maintenance Requests all tied to the same Preventative Maintenance Services at once.
Preventative Maintenance Service Trigger Frequency Update
Daily service trigger frequency can now be defined as a number of days (i.e., every 100 days).
Work Order Overdue and WO Not Started Notifications
Friendly Reminder for your team to stay on track!
- Overdue: Scheduled end date for the work order is in the past.
- Work Order Not Started: after a WO has not been started for a user-specified number of days
Make sure you turn ON these notifications for relevant users: WO Creator, WO Mechanics, and WO Approvers.
Work Order Grid Enhancement
When adding a Maintenance Request to a Work Order, you can now see the status of the maintenance requests in the grid.
Other Miscellaneous Enhancements
- Resource Management: Edit Approved Request
- Adapt to changes on the job site or daily schedule easily.
- Users can now easily edit any previously approved requests for assets or labor resources within Resource Management. Easily change the Site, dates, notes, or even the chosen asset or labor resources.
- Users must have Approver permissions in order to Edit previously approved requests.
- “Edit Permissions” Permission: A user will now require the “Edit Permission” permission in order to make any changes to permission groups or a user’s permissions. Users without this permission will not be able to bulk upload users.
- Users with the “Create User” permission will continue to be able to add new users, but they will be added with the Basic Access permission.
- Pro Tip: Any of your users responsible for adding users and establishing permissions should have the following permissions turned on: “Edit Permission” and “Create User”
- Sage 300 Integration and Vista Integration Enhancements
- Create new custom fields within Sage300 & Vista to match your Tenna assets.
- Sage300 and ViewPoint Vista users now have the flexibility to create custom category fields within Sage300 & Vista that align with Tenna’s categories, including:
- Major Category
- Subcategory 1
- Subcategory 2
- Subcategory 3
- Tenna's integration will use these custom field values to categorize the asset within Tenna's platform.
- If the custom fields are left blank or do not exist in Tenna, the integration will default to the familiar "New from Sage 300" / “New from Vista” category.
- Applies to Sage300 only (not Sage100) and ViewPoint Vista only (not ViewPoint Spectrum)
- Marketing CTAs for Premium Products
- All users will now see ALL premium products and features on the left side navigation menu, even if they have not purchased them yet. A yellow star icon will present next to any products they have not purchased. Clicking on the product will open a marketing landing page where the user can learn more and contact Customer Success to purchase.
- Various UI Enhancements to Fuel Consumption Reports, Sites Grid, Geofences Grid (popovers, loading messages, no results messages, etc.)
Mobile Enhancements
Maintenance Request
- Keep track of how many miles / hours / days PM is overdue with the “Overdue by” field
- Add the “Site Requested For” when creating a request and view on the Details page.
- Filter Maintenance Request by “Assigned Mechanics”
Work Orders
- View and Upload Work Order attachments
- Create Work Orders without assigning mechanics
- Edit / Update completed Work Orders
Misc. Enhancements
- Asset Site Change and Geofence Enter/Exit notifications will now include a link to submit inspections to start the inspection in the Tenna App.
- Auto fill request details across multiple request creations
- TennaCANbus + AEMP viewable in Asset Details