Release Notes: December 20, 2024

All of the new products and features below were showcased in our December 2024 Live Launch. Watch the recording here!

In this article:

New Products

Key Enhancements

Tenna App Enhancements

Reports and Grids Enhancements

New Products

49 New and Improved Reports

Introducing 43 brand new detail and analysis reports! Plus, 6 more upgraded!


 Report License Target Persona Value Add

1

 Work Orders Detail Maintenance Equipment Managers, Shop Foremen Provides in-depth insights into work orders with operational and cost data, enabling informed decision-making and detailed cost analysis.

2

 Work Orders by Asset Maintenance Equipment Managers, Shop Foremen Highlights asset-specific work order trends by grouping count and cost data, supporting efficient asset performance evaluations.

3

 Work Orders by Completion Date Maintenance Equipment Managers, Shop Foremen Tracks trends in completed work orders over time, helping identify patterns in maintenance cycles and team efficiency.

4

 Open Work Orders by Mechanic Maintenance Equipment Managers, Shop Foremen Streamlines workload distribution by consolidating work orders assigned to mechanics with location-based filtering.

5

 Open Work Orders by Current Site Maintenance Equipment Managers, Safety Manager, Project Manager Enables site-specific prioritization of work orders to enhance localized management and resource allocation.

6

 Maintenance Request Detail Maintenance Equipment Managers, Shop Foremen Provides a comprehensive view of maintenance requests, highlighting costs and operational details for actionable insights.

7

 Maintenance Requests by Asset Maintenance Equipment Managers, Shop Foremen Groups maintenance requests by asset, delivering cost and count summaries to identify high-maintenance assets.

8

 Maintenance Requests by Completion Date Maintenance Equipment Managers, Shop Foremen Tracks completed maintenance requests by date, identifying service trends and workflow efficiencies.

9

 Maintenance Requests by Mechanic Maintenance Equipment Managers, Shop Foremen Displays maintenance requests by assigned mechanic, enabling improved workload distribution and accountability.

10

 Maintenance Requests by Current Site Maintenance Equipment Managers, Safety Manager, Project Manager Groups maintenance requests by site, aiding site managers in addressing and prioritizing requests effectively.

11

 Asset Trips/Cycles Activity Detail CORE Equipment Managers, Safety Managers, Office Personnel This report provides insights into asset activity, usage and location information for Asset Types such as: Heavy Trucks, Vehicles and Equipment as long as they are associated with Live Tenna Trackers.

12

 Trucks and Vehicles Trip Activity Detail CORE Equipment Managers, Safety Managers, Office Personnel Overview of asset trip activity, including start and end points, duration, miles traveled, engine and idle hours, fuel consumption, and location data. This empowers equipment managers to optimize fleet efficiency, identify operational trends, and reduce fuel and idle costs.

13

 Equipment Trips/Cycles Activity Detail CORE Equipment Managers, Safety Managers, Office Personnel Overview of asset trip activity, including start and end points, duration, miles traveled, engine and idle hours, fuel consumption, and location data. This empowers equipment managers to optimize fleet efficiency, identify operational trends, and reduce fuel and idle costs.

14

 Location History Detail CORE Equipment Managers, Safety Managers, Office Personnel Detailed report showing asset Locations for the previous calendar day, their comings and goings and information about the asset during its location changes.

15

 Inspection Results Detail Safety & Compliance Equipment Manager, Safety Manager Tracks inspection metrics like completion rates and failure counts, aiding compliance and performance evaluation. Good for assessing pass/fail rates.

16

 Submitted Inspections by Asset Safety & Compliance Equipment Managers, Shop Foremen Groups inspection data by asset for a focused view on asset-specific compliance trends.

17

 Submitted Inspections by Completion Date Safety & Compliance Equipment Managers, Shop Foremen Analyzes inspection timelines to ensure timely completion and adherence to schedules.

18

 Submitted Inspections by Inspector Safety & Compliance Equipment Managers, Shop Foremen Groups Inspection Data by Inspector for a focused view inspection submission trends.

19

 Submitted Inspections by Site Safety & Compliance Equipment Managers, Safety Manager, Project Manager Provides summary insights by site, uncovering risks of negligence, misuse or coaching for addressing site culture.

20

 Resource Requests Detail Resource Management Dispatchers, Equipment Managers, Field Operations Detailed listing of past and upcoming resource requests: Who, What, Where, When, How Long

21

 Resource Requests by Site & Priority Resource Management Dispatchers, Equipment Managers, Field Operations Aggregates resource requests by site, offering a high-level view of resource distribution needs.

22

 Resource Requests by Requestor & Status Resource Management Dispatchers, Equipment Managers, Field Operations This report enables project managers, resource coordinators, and team leads to track request trends, identify key contributors, and ensure accountability in resource planning and allocation processes.

23

 Resource Requests by Asset Category Resource Management Dispatchers, Equipment Managers, Field Operations This report helps project managers and resource coordinators identify resource allocation trends, optimize category-specific planning, and ensure resources are distributed effectively to meet project needs.

24

 Resource Requests by Labor Category Resource Management Dispatchers, Equipment Managers, Field Operations This report helps project managers and resource coordinators identify resource allocation trends, optimize category-specific planning, and ensure resources are distributed effectively to meet project needs.

25

 Resource Requests by Asset Organization Resource Management Dispatchers, Equipment Managers, Field Operations This report helps project managers and resource coordinators identify resource allocation trends, optimize category-specific planning, and ensure resources are distributed effectively to meet project needs.

26

 Resource Requests by Month Resource Management Dispatchers, Equipment Managers, Field Operations This report helps project managers and resource coordinators identify resource allocation trends, optimize category-specific planning, and ensure resources are distributed effectively to meet project needs.

27

 Failed Mechanical Inspection Detail Safety & Compliance Equipment Manager, Safety Manager Tracks the mechanical failures items identified in an inspection form, what failed when, where, and why.

28

 Failed Mechanical Inspections by Asset Safety & Compliance Equipment Managers, Shop Foremen Groups failed inspection items by asset to identify make/model/class size specific issues.

29

 Failed Mechanical Inspections by Submission Date Safety & Compliance Equipment Managers, Shop Foremen Groups failed inspection items by submission date to help track effectiveness of inspection program.

30

 Failed Mechanical Inspections by Inspector Safety & Compliance Equipment Managers, Shop Foremen Groups failed inspection items by inspector to identify what certain users are identifying to help improve inspection program.

31

 Failed Mechanical Inspections by Site Safety & Compliance Equipment Managers, Safety Manager, Project Manager Provides detailed failure insights by site, uncovering trends across business segments, regions, or equipment applications.

32

 Time Card Detail Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Provides a comprehensive view of labor hours and activity details, allowing supervisors to monitor workforce performance and ensure accurate payroll processing.

33

 Time Card Analysis by Mechanic Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Summarizes labor activity for individual mechanics, supporting workload analysis, performance reviews, and resource planning.

34

 Time Card Analysis by Asset Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Summarizes labor activity for individual Assets, supporting workload analysis, performance reviews, and resource planning.

35

 Time Card Analysis by Site Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Summarizes labor activity for individual sites, supporting workload analysis, performance reviews, and resource planning.

36

 Time Card Cost by Asset Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Summarizes labor cost by asset, supporting workload analysis, performance reviews, and resource planning.

37

 Time Card Cost by Site Time Cards Equipment Managers, Shop Foremen, Human Resources, Payroll, Accounting Summarizes labor Cost by site, supporting workload analysis, performance reviews, and resource planning.

38

 Open Preventive Maintenance Detail Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Highlights open preventive maintenance tasks, ensuring timely service and reducing the risk of equipment failures.

39

 Over Due Preventive Maintenance by Current Site Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Highlights open preventive based on asset location maintenance tasks, ensuring timely service and reducing the risk of equipment failures.

40

 Over Due Preventive Maintenance by Asset Category Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Highlights open preventive based on asset category maintenance tasks, ensuring timely service and reducing the risk of equipment failures.

41

 Upcoming Preventive Maintenance Detail Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Forecasts upcoming preventive maintenance needs to support proactive planning and minimize downtime.

42

 Upcoming Preventive Maintenance by Current Site Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Forecasts upcoming preventive maintenance needs by site to support proactive planning and minimize downtime.

43

 Upcoming Preventive Maintenance by Asset Category Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Forecasts upcoming preventive maintenance needs by asset category to support proactive planning and minimize downtime.

44

 Completed Preventive Maintenance Detail Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Review completed maintenance services to identify trends to improve operational performance

45

 Completed Preventive Maintenance by Asset Category Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Review completed maintenance services to identify trends to improve operational performance at the asset category level

46

 Completed Preventive Maintenance by Month Maintenance Equipment Managers, Field Supervisors, Shop Foremen, Mechanics, Parts Procurement Review completed maintenance services to identify trends to improve operational performance by month

47

 Asset Financial Information Detail Cost Codes CFO, Controller, Equipment Manager Tracks cumulative costs across assets as well as other financial datapoints associated with the fleet. 

48

 Active & Expired Warranties Detail CORE Equipment Manager, Parts Procurement, Fleet Health Personnel, Shop Foremen, Mechanics Lists active and expiring warranties by asset, supporting proactive warranty management to avoid unexpected costs.

49

 Active & Expired Registrations Detail CORE Safety & Compliance, Accounting, Office Personnel, Dispatchers. Lists active and expiring warranties by asset, supporting proactive registration management to avoid unexpected costs.

OEM Integrations: TESMEC and Liebherr

Tenna now supports TESMEC and Liebherr as OEM Integrations.

Contact your Customer Account Manager for more information.

Key Enhancements

Miscellaneous

  • New Asset Properties now included in Asset Side Panel.
    • Dimensions are now conveniently displayed within the asset side panel.
    • Quickly access critical mobilization specs and dimensions directly from the asset side panel in our new views.

  • Find Nearest and Share Address in Master Map
    • Quickly find and share the nearest asset or Driver/Operator (via the asset assignee) directly from the map. Some common examples include:
    • Quickly find the nearest ‘Mechanic Truck’ from an Excavator that is Down and needs immediate repair. Then, easily send that mechanic the exact location of the asset and its information so they can map themselves to it.
    • Get the exact coordinates of a large jobsites with a click and share it via email or push notification with your field personnel, subcontractors, vendors, or anyone.
    • Easily share relevant addresses with other users
    • Add custom notes to the notification for greater clarity
    • Quickly share site address or job coordinates from the map

  • Larger Attachments now supported for PM Services, Assets, Sites, Settings, Parts, Timecards, and Dispatch (up to 20 MB)
    • PM Services Attachments: Ideal for adding electrical diagrams, equipment schematics, operator manuals, and more!
  • Sort Users by Last Name

Safety & Compliance

  • Complete Inspections on Disposed Assets
    • Disposed assets can now be selected for inspection.
    • The entire list of custom inspection forms is available to submit for disposed assets.

Note: DVIRs cannot be completed for disposed assets.

  • Capture voice memo for failed inspection items.
    • Show or hide this option per inspection item.
    • Recorded audio shows as an attachment that can be played in mobile and desktop apps.

Note: Available only for custom inspection forms.

  • Allow Inspection Re-Submitters to also Recertify
    • The user who re-submitted an inspection is now able to recertify the inspection.
    • When the person who re-submitted is the same as the person who is attempting to recertify, the user is prompted for confirmation.
    • E.g. a travelling mechanic fixed the issue on the truck and then recertified it as being safe and in compliance.
    • Recertify signature is still captured.

Maintenance

  • Assign Vista Repair Cost Codes to PM Services
    • Specify an existing cost code as a repair cost code when PM Services are created under Settings and view it under Upcoming Preventative Maintenance Services.
    • When Tenna generates a maintenance request from a Preventative Maintenance Service, the service's specified "Vista Repair Cost Code" is applied to the Maintenance Request's "Vista Repair Cost Code."

Note: Requires Vista Work Order Integration.

  • Specify Default Request Type in PM Services
    • When Tenna generates a maintenance request from a Preventative Maintenance Service, the service's specified "Request Type" is applied to the Maintenance Request.
    • Users can also view Request Type field and filter under Preventative Maintenance.

  • Percentage Remaining, Complete, or Overdue in Preventative Maintenance
    • Choose to display either “Percent Remaining” or “Percent Complete” in the PM Upcoming Grid.
    • Choose to display “Percent Overdue” as numeric value in PM Open Grid.
    • Can filter by these values

Note: This applies to Usage Services (Hours or Miles)

  • Bulk Acknowledge Maintenance Requests
    • Quickly Bulk Acknowledge Maintenance Requests with the bulk action tool bar
    • This will also send individual notifications to all relevant users informing them of the acknowledgment

  • Maintenance Request Grid now includes Serial and VIN Numbers
    • Makes it easier to search for assets and share with dealership partners

  • Override Part Unit Cost in Maintenance Allocation for Work Orders
    • Override pre-populated unit costs for parts when adding them to a work order or a maintenance request.
    • Ideal when adding parts with prices not matching the unit cost recorded in the parts catalog.

Resource Management

  • Requests Lists & Dispatch Queue New Sorting Options
    • Requested On
    • Approved On
    • Requested By
    • Approved By
    • Requested - Site No.
    • Requested - Site Name

  • Request Approval Now includes Site Info
    • General Laborer Request Now Shows Assigned Site for Laborer Selection Grid
    • General Asset Request Now Shows Current Site for Asset Selection Grid

  • Added Site Column to Asset Selection Table in Dispatch Delivery

  • Site Number (Site No) added to the Following Pages
    • Request List and Dispatch Queue Panel
    • Create Custom Schedule > Filter panel
    • Create Request > Resource Selection

  • Dispatch Delivery Pickup Location Map Popover Allows you to Search by Site
    • Search by Site Number or Name to Populate Pick up Location Address

  • Added “Grouped Asset” Prompt to Dispatch Queue Action
    • Helps you not forget to add critical attachments and accompanying assets to your request!

  • Rich Text Editor for Notes in Requests and Dispatch Events
    • Bold, underline, add links and more to Notes in Requests in Dispatch Events

  • New Dispatch Event Notification
    • Detailed Notification that shares information about the dispatch
    • Header Information
    • Detailed Itinerary
    • Rich Text Notes

  • Schedule Filter and Settings Enhancements
    • Filter Panel includes Site No in Site Selection
    • Show/Hide Cancelled Dispatch Events

  • Bulk Actions added to Dispatch Event Grid
    • Send
    • Complete
    • Cancel

Open API Additional Endpoints

  • Updates to Assets API
    • Dimensions
  • New – Asset Warranties
  • New – Asset Registrations

Tenna App

Miscellaneous

  • New and Improved! More Page
    • A header for You and your features
    • Quickly access your profile and Schedule
    • New Pinned Section allows easy access to your favorite workflows
    • Swipe left on features in the more menu to pin them
    • To un-pin, swipe left again on the feature
    • Features are now grouped by their license for easier navigation

  • Rich Text Support
    • Links and rich text support in Dispatch Events, Requests, and Maintenance Requests
    • Notes and Description fields will now support rich text formatting input via Tenna Online
      • Bold & Italicized text
      • Links
      • Bullets
      • Line Breaks
      • Tabs

Note: This supports viewing rich text in the Tenna Mobile App.

Resource Management

  • Additional Sort and Filter options for Requests
    • Sort By:
      • Start Date
      • Requested On Date
      • Priority
    • Filter By:
      • Requested Dates
      • Past
      • Current
      • Future

Maintenance

  • Access DTC and Fault Code Lists for all Assets
    • View, Sort, Filter and Bulk Edit the Lists
    • From the More Menu, tap on DTC or Fault Codes to get a full list of received codes
    • Filter by asset, acknowledgement, date received, and more!
    • Select bulk edit to quickly acknowledge codes in bulk!

  • Override Part Unit Cost for Maintenance Allocation
    • The unit cost of the part can now be edited when adding it to a Maintenance Request or a Work Order
    • Select your part, within "Add to Work Order”, the new "Unit Cost" allows for editing the cost of the part.
    • This field will be prefilled with the unit cost set for the part at the Catalog or Inventory Location level.

  • "Request Type" in Create Maintenance Request
    • Just like Tenna on your Desktop!
    • This field will now be optional and not have a default value
    • The list of Request Types to select from is now sorted alphabetically (A-Z)

Safety & Compliance

  • Custom Inspections can now be completed on assets with “Disposed” designation
    • Ideal for Rentals or other assets that may have already been marked as returned or disposed.

  • Inspection check items now support the upload of Voice Memos
    • If enabled, the check item prompt will allow for the recording and attachment of a voice memo
    • The voice memo will always be optional for the check item response

Reports/Grids Enhancements

Report / Grid Enhancement
Users Grid Sort by Last Name
Inspections Grid Voice Memos under attachments for failed check items
Preventative Maintenance Grid

View Request Type column

Filter by Request Type

Upcoming tab includes Percent Remaining or Percent Complete columns (choose on or off)

Open tab includes Percent Overdue column (choose on or off)

Filter by Percent Remaining, Percent Complete, and/or Percent Overdue  
Maintenance Request Grid

Bulk Actions Bar: Acknowledge

Includes Serial No and/or VIN
Requests Grid

Sort By: Requested On, Approved On, Requested By, Approved By, Requested - Site No., and Requested - Site Name (Mobile, too!)

Added Site No

Create Request > Resource Selection includes Site No

Request Approval Grid

General Laborer Request Now Shows Assigned Site for Laborer Selection Grid

General Asset Request Now Shows Current Site for Asset Selection Grid
Dispatch Queue Grid

Sort By: Requested On, Approved On, Requested By, Approved By, Requested - Site No., and Requested - Site Name

Added Site No
Dispatch Event Grid New bulk actions: Send, complete, or cancel
Dispatch Delivery Asset Selection grid includes Site No
Schedule

Create Custom Schedule includes Site No

Filter panel includes Site No in Site Selection

Show/Hide Cancelled Dispatch Events
DTC and Fault Codes Mobile – View, sort, filter and bulk edit DTC and Fault Codes
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