How to Edit, Transfer, and Re-Assign an Asset (App)

Within the Tenna App, users have the ability to edit, transfer, and re-assign assets.

Permission Requirements: Users with the "Edit/Update Asset" and "Edit Assignee" permissions, as applicable.

NOTE: If you are trying to perform asset actions in Tenna on a desktop, see How to Perform Asset Actions (Assign, Categorize, Transfer, and Status Change) (Desktop).

In this article:

How to Edit an Asset in Tenna App

How to Transfer an Asset in Tenna App

How to Re-Assign an Asset in Tenna App

All of these actions are done from the Asset Details page.

Search for and select the asset you wish to take action on.

See How to Search, View and Filter Assets (App) for further details on how to search.

How to Edit an Asset in Tenna App

NOTE: There is a limited amount of information that can be edited within the Tenna App. To fully utilize the edit function, please log on to Tenna on a computer.

From the Asset Details page, the following edits can be made:

Change General information

Change Hours

Change General Information

1: Select the "General" tab.

2: Scroll down and click "Edit" at the bottom of the screen.

3: Update the organization and click "Select" or click "Skip" to move to the next screen without updating the organization.

4: Edit the asset information, as needed, and click "Next".

5: Edit the asset information, as needed, and click "Update".

Change Hours

1: Select the "Hours/Miles" tab.

2: Edit the hours and click "Save".

NOTE: Miles cannot be changed manually within the Tenna App. For more information, see the How to Update Current Miles (Desktop) article.

How to Transfer an Asset in Tenna App

Users have the ability to manually transfer assets to another Site or Organization within their account’s Org Chart.

Assets can be transferred to an Organization at any time, regardless of tracker type or status.

There are specific instances when an asset can be transferred to a Site:

The asset has no tracker (and it’s designation is NOT “Disposed”).
It’s tracker is offline (except for TennaQR trackers, which can be transferred at any time).

Note: An Asset with an online and verified tracker will automatically change Site when it enters or exits that Site’s geofence. The instructions below are for manually changing an asset’s Site. Learn more about Asset Locations and Sites in Asset Details Overview.

1: Select the "Location" tab.

2: Click the orange arrow next to the current site.

3: Select the site you wish to transfer the asset to and click "Confirm".

How to Re-Assign an Asset in Tenna App

1: Select the "Location" tab.

2: Click the orange arrow next to the current assignee.

3: Select the user you wish to assign to the asset and click "Confirm".

How to Edit, Transfer, and Re-Assign an Asset (App)

How to Edit an Asset in Tenna App

Change General Information

Select the "General" tab.

Scroll down and click "Edit" at the bottom of the screen.

Update the organization and click "Select" or click "Skip" to move to the next screen without updating the organization.

Edit the asset information, as needed, and click "Next".

Edit the asset information, as needed, and click "Update".

Change Hours

Select the "Hours/Miles" tab.

Edit the hours and click "Save".

How to Transfer an Asset in Tenna App

Select the "Location" tab.

Click the orange arrow next to the current site.

Select the site you wish to transfer the asset to and click "Confirm".

How to Re-Assign an Asset in Tenna App

Select the "Location" tab.

Click the orange arrow next to the current assignee.

Select the user you wish to assign to the asset and click "Confirm".