How to Create and Manage Scorecard Thresholds

Scorecard thresholds define the limits (i.e., speed, mileage, duration, etc.) at which point violations and bonuses will be created for individual scorecards.  


💥Scorecard is part of a premium product, Safety & Compliance, and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at help@tenna.com or call 888.836.6269.


Permissions 

Power users and Users with the “Manage Scorecard Templates” permission must be turned ON. 

Note: Configuring Scorecard Templates can only be done in Tenna Online (Desktop), not in the Tenna app.


How to Create a Threshold

1

To create a Threshold first create a Scorecard Template by going to "Settings", "Safety & Compliance", and "Create Scorecard Template".


2

Select a threshold from "Threshold Types" on the left side of the page.

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3

Once you click a Threshold Type, name the threshold, select the priority level for the threshold, and set the other criteria for the threshold.

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4

Select any recipients to notify and click "Create Threshold".

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How to Edit a Threshold

1a

To Edit a threshold while creating a new Scorecard Template, click the dotted icon for the threshold you'd like to edit.


2a

Edit the details of the threshold then click "Edit Threshold".

1b

To Edit a threshold on an existing template, click the pencil icon on the threshold grid.

2b

Edit the details of the threshold then click "Edit Threshold".

How to Delete a Threshold

1a

To delete a threshold while creating a new template, click the dotted icon.

2a

Click "Delete".

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1b

To delete a threshold on an existing template, click the trash icon on the thresholds grid.

2b

A prompt will appear asking if you'd like to delete the threshold, click "Yes, delete".

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Threshold Types

Camera vs. Tracker

Below is a diagram of which threshold types are sent from Cameras and which threshold types are sent from trackers.

Threshold Types Explanation Camera Tracker
Hard Acceleration Rapid acceleration exceeds the specified G-force limit.

Hard Breaking Rapid deceleration exceeds the specified G-force limit.

Hard Cornering Rapid side movement that exceeds the specified G-force limit.

Idling No vehicle movement or PTO while engine is running for amount of time that exceeds the specified limit.

Max Speed Maximum detected vehicle speed exceeds the specified limit.

Speeding Vehicle speed exceeds the specified limit and duration specified.

Missed Inspection Vehicle trip occurred and a recurring inspection was not completed.

Miles Driven Accumulation of miles driven in any vehicle to which the user is assigned. Can be configured as a bonus or a violation. Resets each time the specified limit is exceeded.

Miles Driven without Violation Accumulation of miles driven in any vehicle to which the user is assigned where no violation was detected. Resets each time the specified limit is exceeded.

Camera Obstructed Driver’s face cannot be detected by the camera due to an obstruction or improper camera alignment.


Distracted Driving Driver’s head and/or eye gaze detected looking left or right for an extended period of time while vehicle is traveling more than 20 mph.


Drowsiness/Head Down Driver’s head detected looking down or eyes detected as closed for an extended period of time while vehicle is traveling more than 5mph.


No Seatbelt System is unable to detect the presence of the driver’s seatbelt being worn as expected.


Phone Use Driver is detected holding an object near the head or face for an extended period while the vehicle is traveling more than 5mph.


Smoking Driver is detected repeatedly holding an object to the mouth.


Yawning Driver is detected yawning repeatedly for an extended period.


Driver Event/Button Press Driver or passenger pressed the physical button on the camera to record a custom event.


Forward Collision Warning Imminent collision was detected with vehicle preceding the driver’s vehicle.


Headway Monitoring Unsafe following distance is detected between preceding vehicle and the driver’s vehicle more than the configured speed and duration.


High G-Force Sudden movement in any direction that exceeds the specified G-force limit.


Tailgating Unsafe following distance is detected between preceding vehicle and the driver’s vehicle in excess of the configured speed and duration.


Speeding vs. Max Speed Thresholds

Max Speed

This ensures the driver never hits unreasonable speed. There is no time element to this threshold, so hitting the Max Speed (like 90 mph) for even a second will generate a violation. 

GPS Speed vs. ECU Speed

It is important to note that Max Speed violations are triggered exclusively by GPS-calculated speed, sourced from the fleet tracker.

While many vehicles also provide speed data via the ECU (Engine Control Unit), the Max Speed alert does not use this data. 

Because GPS relies on satellite signals, it can be subject to environmental variables that make it slightly less precise than the direct mechanical reading from the ECU. However, it remains a highly reliable industry standard for tracking.

Speeding

The speeding threshold is meant to ensure drivers don’t speed. This is typically relative to the speed limit and has a time component.

Example

Do not go 15 mph over the speed limit for more than two minutes. 

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How Standard "Speeding" is Triggered

Standard speeding events are based on the vehicle exceeding the known speed limit for that location and exceeding the duration for speeding as configured on the scorecard template. 

Example

If a scorecard template has speeding configured for a duration of 60 seconds, a tracker pings at 9:00 AM and again at 9:01 AM, and the vehicle is over the limit at both points, then a violation is recorded at the 9:01 AM coordinates and includes the location recorded at 9:00 AM when potential speeding was first detected.

How "Max Speed" Differs (The "Every Second" Rule)

Max Speed is more granular. The system monitors vehicle speed every second from the last reported ping and stores the highest value in a specific data field.
Because data is transmitted in intervals (pings), there can be a "reporting lag."

Here is how that looks in practice:

  • 9:00:00 AM: The tracker sends a normal ping.
  • 9:00:04 AM: The vehicle accelerates momentarily and hits its peak speed. This "Max Speed" is captured and stored in the tracker's memory.
  • 9:01:00 AM: The next scheduled ping occurs. It is only at this moment that the stored Max Speed from 9:00:04 is uploaded to the server.

The Result: The Max Speed violation will appear on the 9:01 AM ping. This means the coordinates attached to the violation reflect where the vehicle was at 9:01 AM, even though the actual speeding event occurred 56 seconds earlier at a different location.

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