OEM Integration: CAT
Tenna Integration instructions for CAT 2.0.
Requesting API Credentials
- 1
- Coordinate with your CAT dealer.
Only your dealer can request API subscriptions for your company.
Pro Tip! Have your CAT UCID handy!
IMPORTANT: Make sure you instruct the dealer that you are requesting the ISO 2.0 API credentials, NOT the Visionlink API.
- 2
- You should receive an email from CAT Digital Support providing your API credentials.
It should be a client and a secret in an attached .txt file:
- client credentials (Ex: fleet_mgmt_cust_XXXXXXXXXX_cc_client)
client secret (64-characters)
(Ex: lvUyxWvnr53siEuR3GCUw6NxpcVB0XGTe9TViBZ66gXulecUYdqlkaR65Z9UuYtz)
CAT may request you download Postman (an API testing tool) and have a meeting with them. This session would just be to test your credentials. You can do this if you like, or Tenna can test them for you if you prefer.
Enabling the Integration within Tenna
NOTE: You must have a Power User identified and set up with a Tenna account to complete the following. If you are unsure who is a Power User in your organization please contact Tenna Customer Success at 888.836.6269. To add a new Power User or modify an existing user, see How to Create Users and Contacts (Desktop).
- 1
- Click on "Settings" on the top right.
- 2
- Click on the "Integrations" tab.
- 3
- Select "OEM" from the Integrations landing page.
- 4
- Enter the ISO API credentials provided and click "Sync".
- 5
- If this is your first integration setup, a disclaimer acceptance window will pop up. Please review and click "Accept".
Important! After a Power User accepts this on the company's behalf, the disclaimer will not be displayed again.
- 6
- If the integration connects successfully, "Connection Online" will be shown on the screen.
- 7
- Next, you may need to manually sync the OEM's asset to a Tenna Asset by selecting "Asset Mapping".
Most assets will sync automatically if the pin in Tenna matches the CAT ID.
- 8
- Selecting the "Manage" button will allow you to view all synced assets and remove an asset's association to the OEM.
NOTE: For questions, reach out to the Tenna Integrations Department [email protected].