TennaCAM 2.0 Fleet Installation

How to install the TennaCAM 2.0 Fleet (#TCM-ROGM-01, #TCM-ROGM-02, #TCM-ROGM-03, or #TCM-ROGM-04) camera and TennaFLEET II tracker.

Important! We strongly recommend that Tenna hardware only be installed by a Tenna Certified mechanic. Contact your Tenna Rep to learn more about our Mechanic Certification program.

Important! If you are installing this tracker as part of a Tenna ELD solution, please contact your Customer Success Manager first.

Safety Information

WARNING

  • Follow established safety precautions for operating and servicing the equipment on which you are installing this Tenna product.
  • Do not mount any devices or run any cabling which may interfere with an asset’s safety guards or shields.

CAUTION

  • Re-tighten any screws loosened during installation.
  • Replace any safety devices removed during installation.

NOTICE

  • Do not install the tracker while the vehicle ignition is ON.
  • To prevent damage to the pins when installing or removing the TennaFLEET II, be careful not to twist or tilt the tracker as it enters or exits the corresponding connector on the vehicle or the adapter cable.
  • Ensure the asset windshield glass temperature is above 50°F.
  • Your new TennaCAM 2.0 and TennaFLEET II come as a paired set. It is important not to mix or use any other unpaired devices with your TennaCAM 2.0, which will result in a failed install.

Tools and Materials Required

  • Mobile device with Tenna App installed and logged in
  • Laptop or desktop PC for verification
  • T20 security torx wrench
  • T8 security torx wrench
  • Alcohol wipe
  • 3M primer pen
  • Clips with adhesive backing
  • Cable ties or hook and loop fasteners
  • Appropriate add-a-fuses as needed during installation to access vehicle power & ignition circuits in the vehicle fuse box.

Hardware Included

  • TennaCAM 2.0
  • Camera's Y-Cable (one of the below):
    • ROS-OBDC-01 OBD Y cable
    • ROS-JBCL-01 JBUS Y cable
  • TennaFLEET II tracker
  • Tenna OBD-JBUS Adapter Y-Cable (one of the below):
    • GMS-1939-YC
    • GMS-OB24-YC
  • TennaCAM 2.0 Wedge Mounting Bracket (optional) for installing on split windshield

Installation Instructions

Step 1: Assign the tracker and camera to the asset.

  1. Open the Tenna App on your mobile device and log in.
  2. Click the camera icon in the bottom menu to open the scan tool.
  3. Scan the QR code on the TennaFLEET tracker. Do not plug in the FLEET tracker yet!
  4. Click on “Assign to an existing asset” or “Create an Asset” as appropriate. Find the asset on which you are performing the install and click on it or follow the instructions to create a new one.
  5. Choose TennaCAM 2.0 and click “Start Installation.”
  6. Review the installation overview and requirements. Follow the prompts in the Tenna App, along with these installation instructions.

Step 2: Submit important asset and tracker information.

  1. Enter the hours or mileage for the asset.
  2. Enter or scan the VIN for the asset.

Pro Tip! Scanning the VIN can normally be accomplished from the inside doorframe of the driver’s side.

  1. Enter or scan the IMEI on the bottom of the camera.

Step 3: Install the TennaCAM 2.0

  1. Determine the camera location.
    1. Mount the camera as close to the center of the windshield as possible.
    2. Ensure that the camera does not obstruct the driver's view and does not hinder use of the rear view mirror.

Important! If the vehicle has a split windshield, install at the top-right of the driver-side windshield using the provided wedge mounting bracket. If top-right of the driver-side windshield is not accessible, the top-left of the passenger windshield is acceptable as denoted in the following image.

  1. Clean and prime the windshield at the intended installation location with the supplied alcohol pad and 3M primer stick. The primer should be applied to the entire area covered by the camera mounting tape. Let air dry.

Important! If the primer is not used, the camera installation may fail and camera may fall off the windshield.

  1. To apply the camera to the windshield, remove the red or clear protective film and firmly press the mount to the prepared section of the windshield for at least one minute. Make sure the camera is parallel to the ground as seen below:

  1. Adjust the camera angle. Use the T20 wrench to loosen the center mounting bolt and set the camera so the bottom is parallel with the ground. Tighten the mounting bolt so that the camera does not move.

  1. Using the supplied T8 wrench, loosen the two screws on the right side of the camera to remove the security panel. The screws are captive to the cover plate so that they do not get lost.

Step 4: Determine which cable is required for installation.

There are three cable options for installing the TennaCAM 2.0:

  • (ROS-OBDC-01) OBD Y cable
  • (ROS-JBCL-01) JBUS Y cable
  • (ROS-BCBL-01) 3-Wire harness

Proceed to the instructions for the cable included in your installation kit:

OBD or JBUS Y Cable Installation (ROS-OBDC-01 or ROS-JBCL-01)

  1. Insert the harness plug into the power port on the right side of the camera. Ensure that the green dot is facing up with the connector key ridges face up.

  1. Carefully push the connector straight and all the way into the receptacle to ensure a good connection. Then, route the cable up and out of the cable exit hole.
  2. Re-attach the side cover. Make sure that the power harness strain relief is placed without being pinched. Use a T8 wrench to tighten and secure the side cover.

  1. Locate the asset’s DLC. Remove the OEM DLC and replace with the Tenna Y-Cable (GMS-1939-Y2 or GMS-OB24-YC).
  2. Connect the Tenna Y-Cable (GMS-1939-Y2 or GMS-OB24-YC) to the camera’s Y-Cable (ROS-JBCL-01 or ROS-OBDC-01).
  3. Connect the TennaFLEET II tracker to the camera’s Y-Cable (ROS-JBCL-01 or ROS-OBDC-01).
  4. Connect the ignition wire (yellow) to an appropriate ignition source. An ignition switched circuit in the fuse box is recommended.
  5. Ensure there is a 2-amp fuse in the ignition wire's inline fuse holder.

3-Wire Harness Installation (ROS-BCBL-01)

  1. Insert the harness plug into the power port on the right side of the camera. Ensure that the green dot is facing up with the connector key ridges face up.

  1. Carefully push the connector straight and all the way into the receptacle to ensure a good connection. Then, route the cable up and out of the cable exit hole.
  2. Re-attach the side cover. Make sure that the power harness strain relief is placed without being pinched. Use a T8 wrench to tighten and secure the side cover.

  1. Install an add-a-fuse and 2-amp fuse to the yellow ignition wire of the harness.
  2. Connect the ignition wire to an appropriate ignition source. An ignition switched voltage source in the fuse box is recommended.
  3. Install an add-a-fuse and 5-amp fuse to connect the power wire (red).
  4. Connect the power wire to a constant voltage source in the fuse box.
  5. Connect the ground wire (black) to a good, shiny metal chassis ground connection.

IMPORTANT! When using an add a fuse, never use a circuit powering an ECM or Powertrain. Its recommend to only use less important circuits, such as horn or radio


Step 5: Test the camera and check alignment.

  1. Start the vehicle and let it idle for 2-3 minutes in an area with good cellular reception and good sky view to permit the GPS system to establish a position lock.
  2. Let the TennaFLEET tracker and cameras power up. The TennaCAM 2.0 (DV6) LED light boot cycle is:
    1. All 3 LEDs flashing
    2. Green LED flashing
    3. Green LED steady
  3. If the camera requires taking a firmware upgrade, you may see two power cycles before the green light stabilizes. The boot cycle will happen up to 2-3 times. Wait until the green LED is steady for 30 seconds before continuing.

NOTE: All 3 LEDs may remain on during initial installation.

  1. Wait while the system verifies that the camera has been registered successfully. This may take up to 3 minutes. You will see a “Verification Successful” notice with a green checkmark when ready. If verification is unsuccessful, try again. If verification fails a second time, unplug the camera, reconnect it, and try again.
  2. In the Tenna App, check camera alignment, ensuring that the view is level and not obstructed.
    1. For Channel 1 (road facing) use the dotted line to ensure the camera is level and horizon is within the expected view area (indicated in the app).
    2. For Channel 2 (interior facing) adjust the camera so the driver is aligned with the avatar, ensuring the driver’s head is in the top half of the view area and approximately 1/3 of the view area from the right. Then use the T8 wrench to loosen the screws on the bottom and left-side of the camera to adjust the direction of the lenses. Re-tighten.

  1. Press the driver event button on the device to record a sample video.
  2. Drive at least 2 miles to verify fuel usage, GPS location, and other trip data. Park in a spot with good cellular reception and turn the vehicle off.

Step 6: Finalize installation and verification.

  1. Complete the necessary steps in the Tenna App.
  2. Finish verification of the camera and tracker in Tenna on your desktop computer or laptop.
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