TennaCAM 2.0 Fleet Installation

How to install the TennaCAM 2.0 Fleet (#TCM-ROGM-01, #TCM-ROGM-02, #TCM-ROGM-03, or #TCM-ROGM-04) camera and TennaFLEET II tracker.

Important! We strongly recommend that Tenna hardware only be installed by a Tenna Certified mechanic. Contact your Tenna Rep to learn more about our Mechanic Certification program.

Important! If you are installing this tracker as part of a Tenna ELD solution, please contact your Customer Success Manager first.

Safety Information

WARNING

Follow established safety precautions for operating and servicing the equipment on which you are installing this Tenna product.
Do not mount any devices or run any cabling which may interfere with an asset’s safety guards or shields.

CAUTION

Re-tighten any screws loosened during installation.
Replace any safety devices removed during installation.

NOTICE

Do not install the tracker while the vehicle ignition is ON.
To prevent damage to the pins when installing or removing the TennaFLEET II, be careful not to twist or tilt the tracker as it enters or exits the corresponding connector on the vehicle or the adapter cable.
Ensure the asset windshield glass temperature is above 50°F.

Tools and Materials Required

Mobile device with Tenna App installed and logged in
Laptop or desktop PC for verification
T20 security torx wrench
T8 security torx wrench
Alcohol wipe
3M primer pen
Clips with adhesive backing
Cable ties or hook and loop fasteners
Appropriate add-a-fuses as needed during installation to access vehicle power & ignition circuits in the vehicle fuse box
Misc. heat-shrink wire terminals
1/4" drive socket set
Pliers
Wire strippers/crimpers
Heat-shrink torch
Digital multimeter
Diagnostic code readers JBUS/OBD capable (Not required but a great tool for troubleshooting)

Hardware Included

TennaCAM 2.0
Camera's Y-Cable (one of the below):
- ROS-OBDC-01 OBD Y cable
- ROS-JBCL-01 JBUS Y cable
TennaFLEET II tracker
Tenna OBD-JBUS Adapter Y-Cable (one of the below):
- GMS-1939-YC
- GMS-OB24-YC
TennaCAM 2.0 Wedge Mounting Bracket (optional) for installing on split windshield

Important! Some cable kits include T-Tap Wire Connectors (or Scotch Locks) in the packaging. Tenna does not approve the use of these for our installations. Please discard.

Installation Instructions

Step 1: Assign the tracker and camera to the asset.

Open the Tenna App on your mobile device and log in.
Click the camera icon in the bottom menu to open the scan tool.
Scan the QR code on the TennaFLEET tracker. Do not plug in the tracker yet!
Click on “Assign to an existing asset” or “Create an Asset” as appropriate. Find the asset on which you are performing the install and click on it or follow the instructions to create a new one.
Choose TennaCAM 2.0 and click “Start Installation.”
Review the installation overview and requirements. Follow the prompts in the Tenna App, along with these installation instructions.

Step 2: Submit important asset and tracker information.

Enter the hours or mileage for the asset.

📸 Capture Odometer Photo in Tenna App

At this point, you will be required to capture a photo of the asset's current reading on the odometer. This is important for verifying the reading at the time of installation and troubleshooting in the future. When taking a photo, remember the following:

Make sure the photo is clear (not blurry) and well-lit
Make sure you can read the numbers in the photo

Enter or scan the VIN for the asset.

Pro Tip! Scanning the VIN can normally be accomplished from the inside doorframe of the driver’s side.

Enter or scan the IMEI on the bottom of the camera.

Step 3: Select Auxiliary Cameras and Accessories, as necessary

If you are installing auxiliary cameras and/or monitor, select the appropriate package in the Tenna App.

Important! This step ensures the correct settings are applied to the camera so that the aux cameras, if being installed, can be verified through a live-stream feed later. If you select the wrong option and proceed to the next step, you may need to contact support to have the camera settings corrected.

Step 4: Install the TennaCAM 2.0

Determine the camera location.
1. Mount the camera as close to the center of the windshield as possible.
2. Ensure that the camera does not obstruct the driver's view and does not hinder use of the rear view mirror.

Important! If the vehicle has a split windshield, install at the top-right of the driver-side windshield using the provided wedge mounting bracket. If top-right of the driver-side windshield is not accessible, the top-left of the passenger windshield is acceptable as denoted in the following image.

Clean and prime the windshield at the intended installation location with the supplied alcohol pad and 3M primer stick. The primer should be applied to the entire area covered by the camera mounting tape. Let air dry.

Important! If the primer is not used, the camera installation may fail and camera may fall off the windshield.

To apply the camera to the windshield, remove the red or clear protective film and firmly press the mount to the prepared section of the windshield for at least one minute. Make sure the camera is parallel to the ground as seen below:

📸 Capture Camera Installed Photos (Visor Up and Visor Down)

At this point, you will be required to capture photos of the camera installation with the visors up and the visors down. This is important for verifying field of view and troubleshooting in the future. When taking a photo, remember the following:

Make sure the photo is clear (not blurry) and well-lit
Make sure you can see the camera and visors in both photos

Adjust the camera angle. Use the T20 wrench to loosen the center mounting bolt and set the camera so the bottom is parallel with the ground. Tighten the mounting bolt so that the camera does not move.

Using the supplied T8 wrench, loosen the two screws on the right side of the camera to remove the security panel. The screws are captive to the cover plate so that they do not get lost.

Step 5: Confirm Vehicle Type for ADAS Features

In the Tenna App, your vehicle’s VIN will be matched to a vehicle type in our database. This will automatically populate your vehicle’s measurements to enable Advanced Driver Assistance System (ADAS) A.I. features.

If the VIN is successfully matched, you will see this screen with your confirmed vehicle type and pre-populated measurements.

If the VIN is not successfully matched, you can manually select the appropriate vehicle type to pre-populate measurements.

Important! Regardless of pre-populated measurements, you should always measure to confirm accurate values to ensure ADAS features work correctly.

For more information about measuring your vehicle for ADAS, view How to Measure your Vehicle for ADAS. You can also reference this information by clicking the info icon next to each input field.

Step 6: Determine which cable is required for installation.

There are three cable options for installing the TennaCAM 2.0:

(ROS-OBDC-01) OBD Y cable
(ROS-JBCL-01) JBUS Y cable
(ROS-BCBL-01) 3-Wire harness

Proceed to the instructions for the cable included in your installation kit:

OBD or JBUS Y Cable Installation (ROS-OBDC-01 or ROS-JBCL-01)

Insert the harness plug into the power port on the right side of the camera.

Ensure that the green dot is facing up with the connector key ridges face up.

Carefully push the connector straight and all the way into the receptacle to ensure a good connection. Then, route the cable up and out of the cable exit hole.

Re-attach the side cover. Make sure that the power harness strain relief is placed without being pinched. Use a T8 wrench to tighten and secure the side cover.

Locate the asset’s DLC.

Run the camera's Y-Cable (ROS-JBCL-01 or ROS-OBDC-01) along asset's headliner, down to the located DLC.
Remove the OEM DLC and replace with the Tenna Y-Cable (GMS-1939-Y2 or GMS-OB24-YC).

Connect the Tenna Y-Cable (GMS-1939-Y2 or GMS-OB24-YC) to the camera’s Y-Cable (ROS-JBCL-01 or ROS-OBDC-01).

Connect the TennaFLEET II tracker to the camera’s Y-Cable (ROS-JBCL-01 or ROS-OBDC-01).

📸 Capture Tracker Mounting Photo

At this point, you will be required to capture a photo of the tracker connected and secured. This is important for troubleshooting in the future. When taking a photo, remember the following:

Make sure the photo is clear (not blurry) and well-lit

Connect the ignition wire (yellow) to an appropriate ignition source. An ignition switched circuit in the fuse box is recommended.

Ensure there is a 2-amp fuse in the ignition wire's inline fuse holder.

📸 Capture Ignition Wiring Photo

At this point, you will be required to capture a photo of the Ignition wire connection with fuse holder/add-a-fuse securely zip tied. This is important for troubleshooting in the future. When taking a photo, remember the following:

Make sure the photo is clear (not blurry) and well-lit

3-Wire Harness Installation (ROS-BCBL-01)

Insert the harness plug into the power port on the right side of the camera.

Ensure that the green dot is facing up with the connector key ridges face up.

Carefully push the connector straight and all the way into the receptacle to ensure a good connection. Then, route the cable up and out of the cable exit hole.

Re-attach the side cover. Make sure that the power harness strain relief is placed without being pinched. Use a T8 wrench to tighten and secure the side cover.

Install an add-a-fuse and 2-amp fuse to the white ignition wire of the harness.

Connect the ignition wire to an appropriate ignition source. An ignition switched voltage source in the fuse box is recommended.

📸 Capture Ignition Wiring Photo

Make sure the photo is clear (not blurry) and well-lit

Install an add-a-fuse and 5-amp fuse to connect the power wire (red).
Connect the power wire to a constant voltage source in the fuse box.
Connect the ground wire (black) to a good, shiny metal chassis ground connection.

IMPORTANT! When using an add a fuse, never use a circuit powering an ECM or Powertrain. Its recommend to only use less important circuits, such as horn or radio

🛑 If you are installing auxiliary cameras, do so now following the instructions here.

Step 7: Test the camera and check alignment.

Start the vehicle and let it idle for 2-3 minutes in an area with good cellular reception and good sky view to permit the GPS system to establish a position lock.
Let the TennaFLEET tracker and cameras power up. The TennaCAM 2.0 (DV6) LED light boot cycle is:
1. All 3 LEDs flashing
2. Green LED flashing
3. Green LED steady

If the camera requires taking a firmware upgrade, you may see two power cycles before the green light stabilizes. The boot cycle will happen up to 2-3 times. Wait until the green LED is steady for 30 seconds before continuing.

NOTE: All 3 LEDs may remain on during initial installation.

Wait while the system verifies that the camera has been registered successfully. This may take up to 3 minutes. You will see a “Verification Successful” notice with a green checkmark when ready. If verification is unsuccessful, try again. If verification fails a second time, unplug the camera, reconnect it, and try again.

In the Tenna App, check camera alignment, ensuring that the view is level and not obstructed.

For Channel 1 (road facing) use the dotted line to ensure the camera is level and horizon is within the expected view area (indicated in the app).
For Channel 2 (interior facing) adjust the camera so the driver is aligned with the avatar, ensuring the driver’s head is in the top half of the view area and approximately 1/3 of the view area from the right. Then use the T8 wrench to loosen the screws on the bottom and left-side of the camera to adjust the direction of the lenses. Re-tighten.
For Channel 3 (auxiliary cameras) adjust the cameras to ensure the appropriate field of view is in sight. Ensure the connections are clear and not obstructed.

Press the driver event button on the device to record a sample video.

Drive at least 2 miles to verify fuel usage, GPS location, and other trip data.
Park in a spot with good cellular reception and turn the vehicle off.
Check the camera status in the Tenna App. Ensure that the status shown on the screen is “Parked” or “Offline”. Make sure the vehicle is turned off and refresh the status.
1. If the status is “Driving”, it is likely your ignition wiring is connected to a constant power source, which is incorrect. Identify and connect to a switched ignition source.

📸 Capture Installation Photos in Tenna App

At this point, you are required to capture photos of the installation in the Tenna App. These photos are very important for troubleshooting in the future. When taking a photo, remember the following:

Make sure the photo is clear (not blurry) and well-lit
Take photos of the completed install
Take photos of where and how the auxiliary camera(s) are mounted/installed
Show how the cables/connections are secured and routed in the photos
Other recommended photos (if applicable): Serial No/VIN of the asset, license plate, insurance/registration cards, location of inspection QR codes, etc.

Important! Installation photos cannot be changed after the installation process is complete (without restarting the installation process). Ensure all photos are uploaded and correct before completing installation in the Tenna App.

Step 8: Finalize installation and verification.

Secure the TennaFLEET tracker and cables using cable ties (if necessary). In most vehicles, the tracker and cables can be secured under the dash so that it is hidden and out of the way of the driver.

Complete the necessary steps in the Tenna App.
Finish verification of the camera and tracker in Tenna on your desktop computer or laptop.

Important! Verification is a critical step in the installation process. Immediately complete verification and follow the steps closely to ensure the camera is working appropriately.