TennaU: Tracker Management, Insights and Troubleshooting 07.2023

• Team Introductions - 0:45
• Agenda - 1:00
• Help Resources - 2:42
• Tracker Management - 4:15
  • Tracker Verification - 5:15
  • Tracker Status - 8:15
  • Upgrade your Hardware (TennaCANbus and TennaMINI 2.0) - 11:53
• Tracker Details - 13:10
  • General Info Tab - 13:47
  • Installation Info Tab - 15:55
• Tracker Insights - 18:10
  • How to Interpret Insights - 19:40
• Tracker Troubleshooting - 25:20
  • Tracker Offline - 26:45
    • Improper Installation - 28:55
    • Tracker Unplugged - 32:32
    • Cellular Coverage - 36:40
    • Low / Dead Battery - 39:40
    • Damaged Tracker - 43:35
    • Improper Location - 45:42
  • Hours/Miles Discrepancies - 47:35
• Camera Troubleshooting
  • Camera Confusion - 49:40
  • Camera LEDs - 51:20

Click here to download the presentation slides.