Configurations Overview

The Configurations screen allows you to customize default thresholds for your entire account.

Permission Requirements: Users with the Configurations permission are able to access this tab.

Click on "Settings" on the top right side to navigate to the Settings page. Then click on the "Configurations" tab to view the Configurations screen.

The following sections are found in Configurations to customize your Tenna platform. The sections shown are dependent on the active licenses on the account.

Working Hours

On this screen, you can capture the business hours and timezone during which your company typically works.

See How to Configure Company Working Hours and Timezone (Desktop) for further details.

Utilization

On this screen, you can configure your utilization thresholds so that asset utilization calculations fit your company's needs.

Tenna users who have purchased an OEM integration license also have the ability to capture site utilization for assets with OEM integrations and TennaIN AEMP trackers.

See How to Configure Utilization Percentage Threshold (Desktop) and How to Configure Project Utilization for AEMP Assets (Desktop) for further details.

Labels

On this screen, labels can be customized to configure with your company needs. These labels are attached to assets in your account.

Maintenance

💥 Maintenance is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.

On this screen, you can add and modify maintenance labels to your preference which will be available in the type dropdown list when creating a maintenance request. You also have the ability to select the specific areas of maintenance where these types should appear.

The Work Order Title number can also be customized on this screen.

See Maintenance Overview for further details.

Resource Management

💥 Resource Management is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.

On this screen, you can set the default settings for requests of assets or labor resources created by dragging cards on the Dispatch Board. You also have the ability to select what fields or attachments are required for a user to complete a dispatch event or task.

See Resource Management Overview for further details.

Requests

💥 Requests requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.

On this screen, you can configure the days to expiration and expiration rule for requests to conform with your company needs.

See Requests Overview for further details.

Notifications

On this screen, you can review and update the default values and units specified for each notification based on your company's preferences.

See How to Configure Default Notification Preferences (Desktop) for further details.

Stop Events

💥 Starts and Stops Report is part of the Asset Activity premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.

On this screen, you can create, edit, and delete stop event thresholds to conform with your company preferences.

See How to Configure Stop Event Thresholds (Desktop) for further details.

Mechanic Time Cards

💥 Mechanic Time Cards is a premium product and requires a separate license. Please contact your Account Manager for more information on premium product licenses or reach out to Customer Support at [email protected] or call 888.836.6269.

On this screen, you can edit when time cards will start and end as well as any rules associated with the time cards.

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