Global Navigation and FAQs (App)

This article explains how to navigate the Tenna mobile App.

Permission Requirements: All users have the same global navigation layout, regardless of their profile, role or permission level.

Navigation Bar

The navigation bar is at the bottom of the screen and allows you to navigate throughout your account.

• Home Icon: This button brings you back to the dashboard.
• Camera Icon: This button opens the scanner. See How to Use the Scanner (App) for additional information.
• + Icon: This button opens the Create page.
• Search Icon: This button opens the Search page where you can search for Assets, Categories, and Sites. See How to Search, View, and Filter Assets (App) and How to Search and Filter Sites (App) for additional information.
• ... Icon: This button brings you to the More page.

Create Page

On the Create page, the following actions can be taken.

• Asset: This button allows you to create a new asset. See How to Create an Asset (App) for additional information.
• Asset Request:(Premium Feature) This button allows you to create a new asset request. See How to Create and Submit a Resource Request - Assets or Labor (App) for additional information.
• Labor Resource Request:(Premium Feature) This button allows you to create a new asset request. See How to Create and Submit a Resource Request - Assets or Labor (App) for additional information.
• DVIR: (Premium Feature) This button allows you to create and submit a new DVIR inspection. See How to Submit a DVIR Inspection (App) for additional information.
• Inspection: (Premium Feature) This button allows you to create and submit a new equipment inspection. See How to Submit an Equipment Inspection (App) for additional information.
• Maintenance Request: (Premium Feature) This button allows you to create a new maintenance request. See How to Create a Maintenance Request (App) for additional information.
• Maintenance Entry: (Premium Feature) This button allows you to create a new maintenance entry. See How to Create a Maintenance Entry (App) for additional information.
• Work Order: This button allows you to create a new work order. See How to Create a Work Order (App) for additional information.
• Time Card: (Premium Feature) This button allows you to create and submit a new Mechanic Time Card. See How to Create and Submit Mechanic Time Cards (App) for additional information.
• Time Entry: (Premium Feature) This button allows you to create a new time entry for a Mechanic Time Card. See How to Create and Submit Mechanic Time Cards (App) for additional information.

More Page

On the More page, the following actions can be taken.

• Map View: This allows you to view all sites and assets in a map view. After entering into Map View, click "See All" at the bottom of the screen and the map will expand to show all sites and assets.
• Knowledge Base: This will redirect you to Tenna's Knowledge Base. See How to Utilize the Knowledge Base and Help Resources for additional information.
• My Schedule: This allows you to view your personalized schedule. See Schedule Overview for additional information.
• View Maintenance Requests: (Premium Feature) This allows you to view and manage maintenance requests. See How to View, Resolve, Decline, or Delete a Maintenance Request (App) for additional information.
• View Work Orders: This allows you to view and manage work orders. See How to View and Edit Work Orders (App) for additional information.
• Parts Catalog: (Premium Feature) This allows you to view your parts catalog. See Parts Overview for additional information.
• Parts Inventory: (Premium Feature) This allows you to view your parts inventory. See Parts Overview for additional information.
• My Time Cards: (Premium Feature) This allows you to view and manage your submitted Mechanic Time Cards. See Mechanic Time Cards Overview for additional information.
• Team Time Cards: (Premium Feature) This allows you to view and manage the Mechanic Time Cards of your team. See Mechanic Time Cards Overview for additional information.
• Dispatch Events: (Premium Feature) This allows you to view all dispatches. See Dispatch Events Overview for additional information.
• Requests: (Premium Feature) This allows you to view and manage received requests as well as view, create, and manage your own requests.

Notifications

Click on the bell icon on the top right of the screen to open the Message Board and view notifications. A new notification is indicated by an orange bell. If the bell is white, there are no new notifications.

On this screen, you can click on a message to view it or use the search bar at the top to search for a specific notification.

Notification preferences can only be updated through Tenna on a desktop. See How to Update Your Notification Preferences (Desktop) for additional information.

Profile

Click on the circle with your initials (or profile picture) on the top left side of the screen to access your profile. From your profile, you can:

• Change your profile photo
• View your user information (name, employee ID, email, title)
• View your app version
• Sign out of the app
• Enable/Disable settings for Face ID, Bluetooth Scanning, and Bluetooth Background Scanning

See How to Edit Your Profile (App) for additional information.

Icon Legend

There are various standard and customizable icons used throughout the Tenna platform. 

Standard Icons

The standard icons (non-customizable) include:

Customizable Icons

Power Users and Tenna Admins can customize icons for asset category types through Tenna on a desktop.  These icons are shown for the assigned asset in Map View. See How to Create and Edit Categories (Desktop) for additional information.

The available icons for Asset Category Types include: 

Trucks

Light Equipment

Heavy Equipment

Trailers & Attachments

Tools

Miscellaneous & Structure

Alphanumeric Characters

FAQs

How often should I update the Tenna App?

We recommend enabling Automatic Updates to make sure your app is always up to date. Otherwise, we recommend updating it with every Tenna release (every time you receive Tenna Release Notes via email) or at least once a quarter.

Does running the Tenna App deplete my phone's battery?

It is best to have your Tenna App set to run in the background (default) so that it can function properly. Battery drainage from the Tenna App is very low, and can vary based on your device:

How do I make sure my phone will automatically scan TennaBLE trackers?

By default, a mobile device with the Tenna App installed will scan nearby TennaBLE trackers. Ensure that your Location Services are enabled and that you have not disabled BLE/Bluetooth scanning in the user preferences of the Tenna App.

What is the benefit of Bluetooth Background Processing?

The benefits of having background Bluetooth processing include:

• Regular, autonomous updates to the location of your assets tracked with TennaBLE Beacons without manually having to scan them.
• Ability to leverage any device that has the Tenna App to locate and update your assets.
• Optimized battery consumption allowing for hours of Tenna App usage without significant power drain on your mobile device.