Global Navigation and FAQs (App)

This article reviews the various pages and functions of the Tenna App, as well as answers frequently asked questions.

Permission Requirements: All users have the same global navigation layout, regardless of their profile, role or permission level.

Navigation Bar

The navigation bar is at the bottom of the screen and allows you to navigate throughout your account.

• Home Icon: This button brings you back to the dashboard.
• Camera Icon: This button opens the scanner. See How to Use the Scanner (App) for additional information.
• + Icon: This button opens the Create page.
• Search Icon: This button opens the Search page where you can search for Assets, Categories, and Sites. See How to Search, View, and Filter Assets (App) and How to Search and Filter Sites (App) for additional information.
• ... Icon: This button brings you to the More page.

Home Page (Dashboard)

The Tenna App home page is a customizable dashboard. Users can choose which features they want to see on the dashboard, as well as rearrange the order to be most convenient for them.

To edit your Dashboard, tap the icon at the top right of the app home page.

Scanner

The Tenna App Scanner can be used to scan the following:

• TennaQR trackers
• QR codes on Tenna trackers to begin installation process

Create Page

On the Create page, the following actions can be taken.

• Asset: This button allows you to create a new asset. See How to Create an Asset (App) for additional information.
• Asset Request:(Premium Feature) This button allows you to create a new asset request. See How to Create and Submit a Resource Request - Assets or Labor (App) for additional information.
• Labor Resource Request:(Premium Feature) This button allows you to create a new asset request. See How to Create and Submit a Resource Request - Assets or Labor (App) for additional information.
• Part Request: (Premium Feature) This button allows you to create a Part Request. See How to Request a Part (App) for additional information.
• DVIR: (Premium Feature) This button allows you to create and submit a new DVIR inspection. See How to Submit a DVIR Inspection (App) for additional information.
• Inspection: (Premium Feature) This button allows you to create and submit a new equipment inspection. See How to Submit an Equipment Inspection (App) for additional information.
• Maintenance Request: (Premium Feature) This button allows you to create a new maintenance request. See How to Create a Maintenance Request (App) for additional information.
• Maintenance Entry: (Premium Feature) This button allows you to create a new maintenance entry. See How to Create a Maintenance Entry (App) for additional information.
• Work Order: This button allows you to create a new work order. See How to Create a Work Order (App) for additional information.
• Time Card: (Premium Feature) This button allows you to create and submit a new Mechanic Time Card. See How to Create and Submit Mechanic Time Cards (App) for additional information.
• Time Entry: (Premium Feature) This button allows you to create a new time entry for a Mechanic Time Card. See How to Create and Submit Mechanic Time Cards (App) for additional information.

Search Page

Utilize the Search Page in the Tenna App to quickly find Assets using the global search bar. Users may also browse by Asset, by Category, or by Site. Finally, users can create their own filters for frequent and ease of use.

To learn more, view How to Search, View and Filter Assets (App).

More Page

The More Page in the Tenna App holds all functions of the App. This page can also be customized and sorted to fit the needs of the user.

Profile, Settings, and Personal Features

The first section of the More Page includes the following:

• User Avatar/Photo and Name
• View Profile: Click to open User Profile settings.
• Settings: Click to access settings for:
  • Default Tab (choose which App page you would like to open by default when you log in)
  • Enable Face ID login
  • Enable Bluetooth and Bluetooth Background Scanning
  • Download forms and data for Offline Mode

• My Scorecard: This allows you to view your active and past Scorecards. See Scorecards Overview for additional information.
• My Schedule: This allows you to view your personalized schedule. See Schedule Overview for additional information.

Pinned

This section includes any features that you chose to "pin" for easy access.

Swipe left on a feature below and tap "Pin" to include in the Pinned section. Swipe left on a Pinned feature to un-pin it.

Features

Each feature is broken down into its own section: Core, Maintenance, Parts, Mechanic Time Cards, Resource Management, and Safety & Compliance.

Help & Support

This section includes links to:

• E-Store: Shop for all of your Tenna needs.
• TennaU: Access TennaU and the Tenna Knowledge Base.

Notifications

Click on the bell icon on the top right of the screen to open the Message Board and view notifications. A new notification is indicated by an orange bell. If the bell is white, there are no new notifications.

On this screen, you can click on a message to view it or use the search bar at the top to search for a specific notification.

Notification preferences can only be updated through Tenna on a desktop. See How to Update Your Notification Preferences (Desktop) for additional information.

Profile

From your profile, you can:

• Change your profile photo
• View your user information (name, employee ID, email, title)
• View your app version
• Sign out of the app
• Enable/Disable settings for Face ID, Bluetooth Scanning, and Bluetooth Background Scanning

See How to Edit Your Profile (App) for additional information.

Icon Legend

There are various standard and customizable icons used throughout the Tenna platform. 

Standard Icons

The standard icons (non-customizable) include:

Customizable Icons

Power Users and Tenna Admins can customize icons for asset category types through Tenna on a desktop.  These icons are shown for the assigned asset in Map View. See How to Create and Edit Categories (Desktop) for additional information.

The available icons for Asset Category Types include: 

Trucks

Light Equipment

Heavy Equipment

Trailers & Attachments

Tools

Miscellaneous & Structure

Alphanumeric Characters

FAQs

How often should I update the Tenna App?

We recommend enabling Automatic Updates to make sure your app is always up to date. Otherwise, we recommend updating it with every Tenna release (every time you receive Tenna Release Notes via email) or at least once a quarter.

Does running the Tenna App deplete my phone's battery?

It is best to have your Tenna App set to run in the background (default) so that it can function properly. Battery drainage from the Tenna App is very low, and can vary based on your device:

How do I make sure my phone will automatically scan TennaBLE trackers?

By default, a mobile device with the Tenna App installed will scan nearby TennaBLE trackers. Ensure that your Location Services are enabled and that you have not disabled BLE/Bluetooth scanning in the user preferences of the Tenna App.

What is the benefit of Bluetooth Background Processing?

The benefits of having background Bluetooth processing include:

• Regular, autonomous updates to the location of your assets tracked with TennaBLE Beacons without manually having to scan them.
• Ability to leverage any device that has the Tenna App to locate and update your assets.
• Optimized battery consumption allowing for hours of Tenna App usage without significant power drain on your mobile device.

Does the Tenna App track and capture personal data from my mobile device?

No. The Tenna Mobile App leverages OS capabilities and services such as Bluetooth scanning, locations services, camera and photos, etc., upon user permission and exclusively for the business operations of asset management across construction sites. Tenna does not track individual user's locations nor personal identifiable information.

So, what data does the Tenna App capture from my device?

The following data (with a user's permission) is captured from a device with the Tenna App downloaded and running:

1. Device Location: The device's location is used to capture the moment a TennaQR or TennaBLE tracker is scanned, an inspection is submitted, a dispatch item is completed, or a user chooses to Share Address or Map Directions with another.
   1. This will only be captured if the user enabled Bluetooth Scanning and/or location permissions on their device.
2. Photo Capture/Photo Gallery Selection: Several places like, asset, maintenance, inspection etc. The user will intentionally capture the photo or select from photo gallery. The Tenna App does not access the photo gallery or share photos without the user doing so.
3. Audio Recording: There are various places in Maintenance or Resource Management where an audio recording may be requested. The user would opt to intentionally record an audio clip, enable the permission to record, and upload the audio clip.